Customer Experience Supervisor
4 days ago
We're seeking a talented Sales Supervisor to join our team at Charles Tyrwhitt. This role will involve leading store teams to deliver exceptional customer service and drive sales growth.
Responsibilities:
- Manage store teams to meet sales targets and KPIs
- Develop and implement strategies to enhance customer engagement and loyalty
- Collaborate with cross-functional teams to drive business results
- Stay up-to-date with product knowledge and visual merchandising standards
Requirements:
- Customer Service experience in a premium retail environment
- Previous retail leadership experience, preferably in a fast-paced setting
- Strong communication and interpersonal skills
- Ability to work collaboratively as part of a team
What We Offer:
- Estimated Salary: $18-$21 per hour, based on experience
- Quarterly bonus scheme tied to team performance
- Uniform allowance from day one
- Ongoing training and development opportunities
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