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Veterinary Equipment Specialist

2 months ago

Statesboro, Georgia, United States Patterson Company LLC Full time
About the Role

Patterson Company LLC is seeking a skilled and dedicated Veterinary Equipment Specialist to join our team. As a key member of our service team, you will be responsible for providing top-notch repair and installation services for a variety of veterinary equipment.

Key Responsibilities
  • Respond to customer service calls, diagnose problems, and make necessary repairs.
  • Install, maintain, and repair veterinary equipment, ensuring compliance with manufacturer guidelines and industry regulations.
  • Train customers on the use and basic maintenance of equipment, providing excellent customer service and support.
  • Complete all required service forms, including service orders, confirmations, and inventory management.
  • Maintain strong relationships with customers, providing technical support and ensuring timely resolution of issues.
  • Collaborate with service coordinators, equipment specialists, and territory managers to ensure seamless service delivery.
Requirements
  • High school diploma or equivalent.
  • 0-5 years of experience in a veterinary or medical environment.
  • PC skills in Windows-based programs.
  • Valid driver's license and good driving record.
  • Strong customer service skills and a motivated team player attitude.
Preferred Qualifications
  • At least 4 years of experience as a certified, licensed, or registered veterinary technician.
  • Previous X-ray experience.
  • SAP experience.
  • Excellent organizational and problem-solving skills.
  • Carpentry, plumbing, heating, electrical, or electronic-related experience.
  • Technical training in bio-med, electronics, or a related technical field.
Working Conditions
  • Lifting or carrying: frequent to continuous heavy physical activity (up to 100 pounds).
  • Sitting or standing: light physical activity.
  • Use of hands: occasional or frequent moderate physical activity.
  • Climbing: light physical activity.
  • Operating a computer or other office device (1 hour per day).
  • Talking or hearing: frequent communication with customers, inside staff, and ability to understand and exchange accurate information.
  • Reading or sight: frequent review of vendor contracts.
Environmental Factors
  • Hazardous chemicals.
  • Biohazard materials or waste.
  • High voltage.
  • Confined spaces (if installation or maintenance involves accessing wires in sub-floor crawlspace).
  • This position requires traveling to customer locations and providing services and support.
Travel and On-call

This position requires overnight travel.

We offer a competitive benefits package, unique incentive programs, and rewards for our eligible employees, including:

  • Full medical, dental, and vision benefits and an integrated wellness program.
  • 401(k) match retirement savings plan.
  • Employee stock purchase plan (ESPP).
  • Paid time off (PTO).
  • Holiday pay and floating holidays.
  • Volunteer time off (VTO).
  • Educational assistance program (tuition reimbursement).
  • Full paid parental and adoption leave.
  • LifeWorks (employee assistance program).
  • Patterson perks program.
EEO Statement

Patterson Company LLC promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees' unique experiences and differences strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.