Default Management Specialist

3 weeks ago


Raleigh, North Carolina, United States Local Government Federal Credit Union Full time
About the Role

We are seeking a highly skilled and experienced professional to lead our Default Management team at Local Government Federal Credit Union. As a key member of our organization, you will play a critical role in ensuring the effective management of our non-performing loan portfolio.

Key Responsibilities
  1. Develop and implement strategic goals for the Default Management team, ensuring alignment with Credit Union objectives.
  2. Design and maintain scalable, efficient, and compliant processes for managing non-performing loans, ensuring adherence to state and federal laws and internal policies.
  3. Oversee the coordination and supervision of pre- and post-bankruptcy filing, tracking, recording, and reporting functions.
  4. Manage the control and supervision of pre- and post-acquisition properties, real estate, and personal property, as well as the disposal process.
  5. Ensure accurate maintenance of all loan files assigned to Default Management.
  6. Establish and maintain engagement with third-party vendors, including attorneys, collateral recovery agents, and other stakeholders.
  7. Collaborate with the Loan Analytics team to create and maintain reporting related to loans assigned to Default Management.
  8. Work closely with Lending teams to ensure proactive communication of identified trends impacting Credit Union lending risk tolerance.
  9. Document and communicate risk exposure and internal control weaknesses of the non-performing loan portfolio to senior management.
  10. Provide staff training and development on Credit Union policies, procedures, products, regulatory compliance, and service level excellence.
Requirements
  1. Minimum of 7-9 years of experience managing/servicing non-performing loan accounts, including a minimum of 1-3 years of management experience.
  2. Demonstrated knowledge and experience with the loss mitigation life cycle and state and federal laws related to non-performing loans.
  3. Strong analytical skills and ability to develop and manage through policy.
  4. Excellent verbal, written, presentation, and leadership skills, with a strong service orientation.
  5. PC proficiency, including Microsoft Office and the Internet.
  6. Ability to function in a Consumer business office environment and utilize standard office equipment.
  7. Ability to lift a minimum of 25 lbs.
  8. Travel required on occasion.
Preferred Qualifications
  1. BA/BS in Accounting, Finance, or Business Management.
  2. Advanced degree preferred.


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