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Financial Risk Management Specialist

2 months ago

Raleigh, North Carolina, United States Global Channel Management Full time
About the Job

Global Channel Management is seeking a skilled Financial Risk Management Specialist to join our team. As a key member of our operations team, you will be responsible for managing financial risks and ensuring the smooth execution of payment operations.

Key Responsibilities:
  • Imbed business in SDLC process to follow testing protocols for production
  • Provide production testing for Wires and ACH Proof of Concept application
  • Complete QA reviews on alert entries for associates and provide performance standard recommendations
  • Investigate Customer Complaints and recommend enhancements
  • Partner with Technology, Operations and other Payment front line teams for production testing
Requirements:
  • Experience with problem solving and incident management
  • Experience with payments and financial, banking institutions
  • Experience identifying and managing risk and escalations
  • Experience with training others on new processes