Restaurant Operations Supervisor

1 week ago


Sonoma, California, United States Sage Hospitality Full time
Job Title: Restaurant Operations Supervisor

At Sage Hospitality, we are seeking a highly skilled Restaurant Operations Supervisor to join our team. As a key member of our restaurant management team, you will be responsible for assisting the Restaurant Manager in all phases of restaurant operations.

Responsibilities:
  • Monitor servers, runners, and other restaurant associates to ensure adherence to all service standards and SOPs.
  • Supervise the service of guests, being watchful of signals from guests in need of service.
  • Assist the manager in establishing and monitoring side-work duty completion.
  • Maintain the bank to SOP, keeping it balanced and secure at all times.
  • Read daily communication sheets from previous shifts and prepare one for the following shift.
  • Check the restaurant for cleanliness and set up, including service stands and aisle areas.
  • Communicate daily with the restaurant manager regarding special events, house counts, etc.
  • Assist restaurant managers in conducting menu classes and taste panels.
Qualifications:
  • High school education or equivalent.
  • Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
  • Advanced knowledge of the principles and practices within the food profession, including experiential knowledge required for management of people and/or complex problems and food and beverage management.
  • Excellent oral communication skills for communicating with guests and associates, issuing instructions, and communicating policies.
  • Excellent comprehension for assisting with guest and associate matters, interpreting instructions from superiors.
  • Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.
Physical Demands:
  • Ability to lift, push, pull, and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis.
  • Bending to pick up dropped items as needed, bend to assist in serving food or getting supplies.
  • No kneeling required.
  • Mobility - 95% of shift covering all areas of outlets supervising.
  • Continuous standing to assist at hostess station - minimal stationary standing. Climbing stairs - varies by location.
  • No driving required.
Environment:

Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen.

Salary: USD $26.78/Hr.



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