Senior Solution Architect

4 weeks ago


New York, New York, United States Abode Techzone LLC Full time
Job Title: Senior Solution Architect

Abode Techzone LLC is seeking a highly skilled Senior Solution Architect to join our team. As a key member of our IT team, you will be responsible for designing, implementing, and supporting ServiceNow solutions for our clients.

Key Responsibilities:

  • Implementation of ServiceNow modules, administration, improvement, and support of the latest ServiceNow platform.
  • Perform all aspects of platform administration, design, development, and implementation of ServiceNow.
  • Perform minor and major enhancements requests to clients' ServiceNow instances, including changes to the user interface, system properties, foundation data, and existing workflows.
  • Extensive experience of working with ServiceNow glide objects such as GlideRecords, GlideSystem, GlideAggregate, and GlideAjax.
  • Facilitate the rollout of new applications and modules in ServiceNow.
  • Identify system deficiencies, recommend solutions as a trusted advisor to clients.
  • Perform ServiceNow upgrade administration assistance to ensure clients leverage the latest releases of the ServiceNow application, ensuring implementation occurs in a timely manner with minimal or no disruption to client IT operations.
  • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible.
  • Ensure tool configuration consistency across development, testing, and production environments.
  • Experience analyzing the issue, estimating efforts, and proposing solutions or prototyping. Rigorously follow ServiceNow development best practices.
  • System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, and REST/SOAP.
  • Flexible and able to manage multiple projects concurrently.
  • Deep functional and technical knowledge of the ServiceNow platform and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting.
  • Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus).
  • Understanding of Agile-based approach to software development (SCRUM experience a plus).
  • Ability to work remotely and largely unsupervised, and to deliver to written requirements.
  • Effective communication skills via verbal and non-verbal methods.
  • Strong attention to detail.
  • Problem-solving ability.
  • Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators.
  • Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable.
  • Effectively manage and execute high-level tasks assigned via 'stories.'
  • Assist junior analysts through project lifecycles.
  • Manage work against an often-demanding timeline.
  • Communicate professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily.
  • Experience in telecom domain with Fibre and Mobile communications technology.
  • Implementing telecom solutions in ServiceNow using like OMT, TNI, CMDB.
  • Experience in implementing TSOM module for customers.

Secondary Skills:

  • Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB).
  • Understanding of the project delivery lifecycle and processes.
  • Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components.
  • Strong interpersonal skills with the ability to work well with all levels of staff.
  • Consultative and analytical approach.
  • Real-world exposure to cloud technologies and S-a-a-S.
  • Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management, and other ITIL process areas.


  • New York, New York, United States GitLab Full time

    Job Title: Senior Solutions ArchitectAbout the Role:We are seeking a highly skilled Senior Solutions Architect to join our team at GitLab. As a Senior Solutions Architect, you will be responsible for driving and managing the technology evaluation and validation stages of the sales process. You will work closely with our sales team to formulate and execute a...


  • New York, New York, United States Fidelity Information Services Full time

    Job Title: Senior Solutions ArchitectAbout the Role:As a Senior Solutions Architect at Fidelity Information Services, you will be responsible for defining, maintaining, and extending functional product architecture for our suite of Financial Services Applications. You will work closely with the regional Banking team to pursue and deliver projects, including...


  • New York, New York, United States Fidelity Information Services Full time

    Job SummaryWe are seeking a highly skilled Senior Solutions Architect to join our team at Fidelity Information Services. As a key member of our banking team, you will be responsible for defining, maintaining, and extending functional product architecture for our suite of Financial Services Applications.Key Responsibilities:Define and maintain functional...


  • New York, New York, United States HSO ENTERPRISE SOLUTIONS, LLC Full time

    As a Senior Enterprise Solutions Architect at HSO ENTERPRISE SOLUTIONS, LLC, you will be responsible for implementing various modules of Microsoft D365 for Finance and Operations.Key responsibilities include providing inputs to project estimators, performing solution advisory/solution architect roles in the analysis phase of D365FO implementations, and...


  • New York, New York, United States Fidelity Information Services Full time

    About the Role:We are seeking an experienced Senior Solution Architect to join the Solutions and Analytics team in FIS' Data Solutions Group. In this role, you will design and architect one or more data products within the FIS Ethos ecosystem of data solutions.About the Team:FIS' Data Solutions Group is a highly collaborative and fast-paced group responsible...


  • New York, New York, United States Dentsu Full time

    About the Role:We are seeking a highly skilled Senior Solutions Architect to join our team at Dentsu. As a key member of our architecture team, you will be responsible for designing and developing solution architectures for systems that meet the business requirements and client policies.Key Responsibilities:Design and present technical solutions with data...


  • New York, New York, United States Centraprise Full time

    Job Title: Senior AI Solutions ArchitectAbout the Role:Centraprise is seeking a highly skilled Senior AI Solutions Architect to lead the development of cutting-edge computer vision solutions. As a key member of our team, you will be responsible for designing and implementing AI-powered systems that drive business growth and innovation.Key Responsibilities:...


  • New York, New York, United States CyberTec Full time

    Job Title: Senior Java Solutions ArchitectCyberTec is seeking a highly skilled Senior Java Solutions Architect to lead the design and implementation of our software solutions. The ideal candidate will have a strong background in Java programming and experience in architecting and developing large-scale software systems.Design and implement software solutions...


  • New York, New York, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Senior Cloud Solutions Architect to join our team at Amazon. As a key member of our business development and sales team, you will be responsible for formulating and executing a sales strategy to exceed revenue objectives through the adoption of AWS. Key ResponsibilitiesPartner with the sales team to develop and...


  • New York, New York, United States Amazon Web Services, Inc. Full time

    Job Title: Senior Manager of Specialist Solutions ArchitectsJob Summary:We are seeking a highly experienced Senior Manager of Specialist Solutions Architects to lead our team of technical experts in providing innovative solutions to our customers. As a key member of our Worldwide Specialist Organization (WWSO), you will be responsible for developing and...


  • New York, New York, United States AmazonWebServices Full time

    Job Title: Senior Cloud Solutions ArchitectAbout the Role:As a Senior Cloud Solutions Architect at Amazon Web Services, you will play a key role in building technical relationships with customers and serving as their trusted advisor. You will work closely with AWS customers to create solutions to Health Care & Life Sciences (HCLS) industry challenges in the...


  • New York, New York, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Senior Cloud Solutions Architect to join our team at Amazon. As a key member of our Rapid Response Team, you will be responsible for designing and implementing cloud-based solutions for our enterprise customers.Key Responsibilities:Design and implement cloud-based solutions for enterprise customersCollaborate...


  • New York, New York, United States HITACHI AMERICA, LTD. Full time

    Job Title: Senior Solution ArchitectCompany: HITACHI AMERICA, LTD.Division: Enterprise Architecture IT GroupLocation: Remote or On-SiteJob Summary:We are seeking a highly skilled and experienced Senior Architect to lead the development of IT applications using Appian tools and spearhead new projects in Artificial Intelligence (AI). The ideal candidate will...


  • New York, New York, United States hyperexponential Full time

    Role OverviewAs a Senior Solutions Architect at hyperexponential, you will play a pivotal role in the day-to-day execution of our team's mission. You will use your excellent interpersonal skills and technical credibility to establish a rapport with your counterparts during the Sales process, catalysing a long-term relationship that will underpin the success...


  • New York, New York, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Senior Cloud Solutions Architect to join our team at Amazon. As a key member of our AWS Startup Solutions Architecture team, you will work closely with customers to understand their business drivers and design reliable, cost-effective cloud-native architectures.Key responsibilities include engaging with customers...


  • New York, New York, United States Amazon Web Services, Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Solutions Architect to join our team at Amazon Web Services, Inc. As a key member of our team, you will play a critical role in building and maintaining relationships with our largest Life Sciences customers, providing them with expert guidance and support to help them achieve their cloud computing...


  • New York, New York, United States Empower AI Inc. Full time

    Job SummaryEmpower AI Inc. is seeking a highly skilled Senior IT Solutions Architect to lead our IT modernization efforts. The ideal candidate will have 10-15 years of experience in network engineering and 5 years of experience delivering SDN projects of similar scope and complexity.Key ResponsibilitiesConduct assessment, analysis, and solution development...


  • New York, New York, United States Memorial Sloan-Kettering Full time

    Job DescriptionAs a Senior Enterprise Solution Architect at Memorial Sloan-Kettering Cancer Center, you will play a key role in designing and implementing solution architectures that address specific business needs while ensuring integration and alignment with our enterprise architecture.Key Responsibilities:Design and implement architecture solutions that...


  • New York, New York, United States American Express Full time

    About the RoleWe are seeking a highly skilled Senior Solution Architect to lead our team of solution architects supporting Global Commercial Services Technology within American Express. As a key member of our technology team, you will be responsible for driving digital innovation and architecture with a customer-first mindset.Key Responsibilities:Lead...

  • Solutions Architect

    4 weeks ago


    New York, New York, United States Snowflake Computing Full time

    Build the Future of Data with SnowflakeSnowflake Professional Services is the implementation and strategy expert for the Snowflake platform. We engage with customers at all phases of the customer journey to optimize, accelerate, and achieve business outcomes.As a Solutions Architect, you will demonstrate technical leadership by writing code, constructing...