Patient Care Assistant
2 weeks ago
We are seeking a skilled and compassionate Patient Care Assistant to join our team at UMass Memorial Health. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and families.
Key Responsibilities- Provide clear and timely communication to the RN regarding patient observations and changes.
- Participate in the development and maintenance of a safe environment, utilizing interventions to de-escalate patients and following restraint policies as directed.
- Assist patients with daily living activities, such as personal hygiene, ambulation, meals, and nourishment.
- Assist in moving, lifting, positioning, and transporting patients, utilizing proper safety techniques and body mechanics.
- Maintain patient safety by performing patient safety checks, utilizing fall prevention devices, and following restraint policies.
- Take and record vital signs, including temperature, pulse, respiration, blood pressure, and pulse oximetry.
- Perform EKGs, Point of Care (POC) tests, and bladder scanning, collecting and labeling specimens for transport to the lab.
- Assist RNs/Licensed Independent Practitioners with treatments and procedures, preparing patients, obtaining equipment and supplies, and cleaning up after procedures.
- Observe, measure, and record oral food and fluid intake, refilling tube feeding bags as directed, and emptying and recording output from various sources.
- Assist with patient admissions, transfers, and discharge procedures, replenishing patient and unit supplies and equipment.
- Answer telephones using appropriate telephone etiquette, taking and relaying messages, and utilizing intra-departmental communication systems.
- Comply with center-wide policies, nursing department, and unit-based policies, procedures, and guidelines.
- Attend staff meetings and in-service programs as required or directed, keeping current with hospital and unit changes.
- Participate in unit-based quality improvement initiatives, demonstrating use of Quality Improvement in daily operations.
- Minimum of a high school education or GED.
- Current Basic Life Support or Heart Saver certification.
- Must be able to read, write, and communicate in English in a clear and concise manner.
- Must utilize proper safety techniques and body mechanics in all work-related activities.
- Must have strong interpersonal skills to gather information, build relationships, and provide exceptional service to patients.
- Must have proven problem-solving abilities for routine situations and request assistance when needed.
- Demonstrated clinical experience in a clinical setting.
- Prior inpatient/outpatient care experience or clinical care training.
- Medical Terminology and computer skills.
UMass Memorial Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, patients, and visitors.
We are proud to be a part of the UMass Memorial Health system, a leading healthcare provider in Central Massachusetts. Our team is dedicated to delivering exceptional patient care and making a positive impact in our community.
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