Operations Manager

6 days ago


Anaheim, California, United States MetaSource Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at MetaSource. As a key member of our leadership team, you will be responsible for managing day-to-day operations of your assigned team or shift.

Key Responsibilities
  • Team Management: Oversee and manage assigned production employees, ensuring they have the resources and support needed to succeed.
  • Performance Management: Assist in hiring and onboarding new employees, manage performance, provide coaching, and ensure work is compliant with department procedures.
  • Staffing and Scheduling: Oversee staffing and scheduling needs, assign work schedules, and communicate with employees regarding time off and work requirements.
  • Quality and Productivity: Maintain oversight of output requirements, including production, quality, and Service Level Agreements (SLAs), and ensure the optimal use of equipment in a safe manner.
  • Process Improvement: Provide creative input for process improvements and maintain the cleanliness of the work area.
  • Communication: Facilitate communication with leadership and customers, ensuring all are informed of happenings, and participate in leadership training.
  • Policies and Procedures: Adhere to all facility, department, and company policies, and lead by example.
Requirements
  • Education and Experience: High school diploma or general education degree (GED) and a minimum of 3 to 5 years of experience leading large teams in a production environment, with previous supervisory or management experience required.
  • Production Environment: 3-5 years of experience in a high-volume document imaging production environment, with experience managing teams of 20+ employees preferred.
  • Skills and Knowledge: Strong knowledge and understanding of efficient production processes, experience with Six Sigma and/or lean manufacturing preferred, and proficiency in Microsoft Office, including Microsoft Word, Microsoft Excel, and Microsoft Outlook.
  • Language Skills: Bi-lingual Spanish preferred.
  • Background Check and Drug Test: Employment is contingent upon completing and passing a background check and drug test.


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