Residential Service Operations Manager

4 days ago


Farmingdale, New York, United States Work With Your Handz Full time

Rise to the Challenge as a Residential Service Operations Manager at Work With Your Handz

About Us

Work With Your Handz is a renowned residential service company dedicated to delivering exceptional customer experiences and driving growth through operational excellence. We're seeking a seasoned leader to oversee our Electrical, Plumbing, and HVAC departments, ensuring smooth operations, financial expertise, and revenue growth.

About the Role

This pivotal position requires a strategic thinker with 7+ years of leadership experience, a strong analytical mindset, and excellent communication skills. You'll collaborate with our executive team, prioritize tasks effectively, and maintain a clear vision for growth aligned with our company's goals.

The ideal candidate will have experience in Residential or Commercial Home Services, proficiency in using data and financial statements to drive revenue, and familiarity with Service Titan software. Being tech-savvy is essential.

Responsibilities include:

  • Managing a multimillion-dollar profit and loss statement (P&L)
  • Developing operational plans to achieve profit and growth targets
  • Overseeing day-to-day operations across departments, ensuring efficiency, quality, and adherence to guidelines
  • Optimizing P&L performance and balance sheets for each trade, driving financial success
  • Leading a high-performing team of technicians and apprentices
  • Supporting team leads in managing field operations staff and implementing best practices
  • Maintaining exceptional customer service standards and handling customer concerns
What We Offer

We provide a comprehensive compensation package, including a salary of $200k plus 20% bonus, stable work environment, continuous training opportunities, medical insurance, long-term disability, and a 401K plan with company match.



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