T-Mobile Retail Sales Representative
2 days ago
Retail Sales Representatives are essential to bringing knowledge and expertise of T-Mobile products and services to our customers. They're individuals who go above and beyond to assist and educate customers on the most innovative technology available. These individuals come to work with an energetic and uplifting attitude, a willingness to help, and have fun doing so. They're self-motivated and thrive in a fast-paced environment where technology and the customer experience are continuously evolving. They consider themselves team players and strive to achieve goals set before them. They're eager to learn, share knowledge, and succeed. We'll provide you with all the tools and training to create a successful career.
Key Responsibilities:
- Assist and sell to customers, providing an exemplary customer experience and building loyalty by:
- Approaching customers with confidence and assessing their needs and concerns by building a genuine relationship with them.
- Building trust with customers by answering their questions, educating, and offering solutions that pave the way for a potential T-Mobile sale.
- Assessing and recommending the right plan for customers, while taking a hands-on approach to assure success through the customer on-boarding process.
- Knowledgeable in finding the right-fit for customers' correct phones, mobile technology, and rate plan packages.
- Approaching service and sales needs with composure, integrity, and compassion.
- Becoming skilled through training and development to become an operational, customer service, and sales expert:
- Obtaining or receiving merchandise, totaling bills, accepting payments, and making change for customers in a retail T-Mobile Store.
- Performing all required opening and closing duties.
- Meeting and exceeding monthly revenue and profit targets.
- Researching and memorizing T-Mobile's products and services lineup.
- Utilizing excellent training to become a Mobile Expert.
- Supporting your team, keeping the store looking its best, and making sure your knowledge of T-Mobile technology is up to date.
- Consistently acting in the best interest of the company.
We're pleased to offer a comprehensive array of valuable benefits to protect your health, your family, and your way of life.
Part-Time Employees
- 401(k) Retirement Savings
- No Cost Mental Health Program
- Daily Pay
- Discounted T-Mobile Cellular Service
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