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Customer Service Representative

2 months ago

Benton, Arkansas, United States Arnold Clark Full time

About the Role

We are seeking a highly motivated and customer-focused Customer Service Executive to join our team at Arnold Clark. As a key member of our branch, you will be responsible for delivering an exceptional customer experience, ensuring that our customers receive the highest level of service and support.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work closely with colleagues to achieve sales and customer service targets, promoting our products and services to customers.
  • Develop and maintain a thorough knowledge of our products and services, ensuring that customers receive accurate and up-to-date information.
  • Contribute to the development and implementation of marketing initiatives, including social media and in-branch promotions.
  • Participate in ongoing training and development programs to enhance skills and knowledge.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven customer service experience, with a strong focus on delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic computer skills, including proficiency in Microsoft Office and other software applications.
  • Full UK driving license, with a clean driving record.

What We Offer

  • A competitive salary and benefits package, including sick pay, maternity and paternity leave, and private health care.
  • Ongoing training and development opportunities, to enhance skills and knowledge.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a leading automotive retailer, with a reputation for excellence and customer satisfaction.

About Arnold Clark

Arnold Clark is a leading automotive retailer, with a reputation for excellence and customer satisfaction. We are committed to creating a diverse and inclusive workplace, where employees can thrive and reach their full potential. If you are a motivated and customer-focused individual, with a passion for delivering exceptional customer experiences, we would love to hear from you.