Claims Casualty Adjuster

2 weeks ago

Long Beach, California, United States Automobile Club of Southern California Full time
Claims Casualty Adjuster Job Summary

The Claims Casualty Adjuster role involves handling low to moderate-complexity claims related to material damage, property, and liability lines of insurance, ensuring compliance with regulatory and statutory requirements.

Key Responsibilities:
  • Communicate and interact with various individuals, explaining benefits, coverages, fault, and claims process in compliance with regulatory requirements.
  • Conduct phone and/or field investigations to determine liability and damages, including attending legal proceedings and gathering statements from insureds, claimants, and witnesses.
  • Evaluate and determine claim values based on property, bodily injury, and liability data.
  • Negotiate within settlement authority with insureds and claimants to resolve their first and third-party claims.
  • Handle administrative functions, update database production reports, and document and update claim files via company systems.
  • Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability, coordinating with internal and external departments as required.
  • Independently resolve claim exposures within level of authority.
  • Respond quickly to customer needs and problems.
Requirements:
  • Bachelor's degree or equivalent combination of education and experience preferred.
  • 4-6 years prior claims handling experience required.
  • 4-6 years property or casualty claims administration experience preferred.
  • Working knowledge of claims best practices and procedures.
  • Moderate understanding of building and vehicle repair practices.
  • General knowledge of insurance, fault assessment, negligence, and subrogation principles.
  • Working knowledge of Microsoft Office suite, general computer software, and claims software.
  • Advanced organization and planning recognition skills required.
  • Advanced oral and written communication skills required.
  • Advanced interpersonal skills required.
  • Valid Driver's License, acceptable Department of Motor Vehicles record, and minimum liability insurance issued by the State required.
  • Associate in Claims - Insurance Institute of America preferred.
  • An insurance/claims adjuster license may be required for claims administration in specific states preferred.

The starting pay range for this position is $42.34. In addition, full-time employees are eligible to participate in our incentive program based on organizational, team, and personal performance achievement.

Remarkable benefits include:

  • Health coverage for medical, dental, vision.
  • 401(K) savings plan with company match and pension.
  • Tuition assistance.
  • PTO for community volunteer programs.
  • Wellness program.
  • Employee discounts.

As the largest federation of AAA clubs in the nation, we have 14,000 employees in 21 states helping 17 million members. Our strength lies in our employees, who bring together different cultures, backgrounds, personalities, and strengths to create a team capable of delivering legendary, lifetime service to our members.

We are an Equal Opportunity Employer and consider all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.

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