Bilingual Customer Service Representative

4 days ago


Houston, Texas, United States Staff My Agency Full time

**About the Role**

Staff My Agency is seeking a highly motivated and bilingual professional to join our team as an Insurance Account Manager. As a key member of our sales team, you will be responsible for developing leads, scheduling appointments, and identifying customer needs to market appropriate products and services.

**Key Responsibilities**

  • Develop and execute sales strategies to meet or exceed sales targets
  • Establish and maintain strong relationships with customers to understand their needs and provide personalized service
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification

**What We Offer**

  • Competitive salary and bonus structure
  • Commissions on sales performance
  • Paid time off (vacation and personal/sick days)
  • Retirement plan
  • Valuable experience and growth opportunities within our agency

**Requirements**

  • Bilingual (Spanish/English) proficiency
  • Insurance sales experience and/or Property & Casualty and Life/Health licenses preferred
  • Sales experience in outside sales, inside sales, retail sales, or telemarketing preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills, both written and verbal
  • Self-motivated and able to work independently
  • Ability to multi-task and prioritize tasks effectively
  • Ability to effectively relate to customers and provide personalized service
  • Property & Casualty license (must be able to obtain)
  • Life & Health license (must be able to obtain)


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