Front Desk Representative

4 weeks ago


Litchfield Park, Arizona, United States The Wigwam Full time

About Us: The Wigwam is a Four Diamond property with 331 guest rooms, nestled in the community of Litchfield Park, AZ. Our commitment to creating exceptional guest experiences drives us to provide ongoing training and development opportunities for our team members.

Location Description: We are deeply entwined with Arizona history since 1929 and welcome you to make a historic career move and join our family. We value diversity, growth, development, and wellbeing, fostering a supportive and inclusive work environment that encourages growth and fosters success.

Overview: We are seeking highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay.

The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and qualifications. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to WOW people, we want you

Your Role:

  • Help guests discover their Wanderlust experience by providing exceptional customer service
  • Interact with all guests, welcoming them to the hotel and assisting with luggage and amenities
  • Work together with other attendants to ensure each guest has a personalized experience
  • Assist lobby attendant in keeping entrance area clean and organized
  • Be the difference with all guests and employees, doing more than just the norm


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