Director of Patient Transportation and Hospital Operations
3 days ago
The Director of Patient Transportation and Hospital Operations is responsible for the effective leadership of services, including the successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity.
This role requires the ability to analyze and interpret financial and other data, as well as plan, prioritize, and achieve effective time management.
The ideal candidate will have a strong background in healthcare management, with experience in patient transportation and safety.
Key Responsibilities:- Develop and recommend department operating budget
- Coordinate transportation activities and services with other hospital departments
- Maintain records and statistics for administrative and regulatory purposes
- Plan, organize, direct, coordinate, and supervise functions and activities of the department
- Establish work standards and work flow
- Establish and implement policies and procedures for departmental operations
- Fosters good client relationships
- Ensure compliance with all regulatory agencies
- Proactive in the achievement of the facility goals and objectives
- Demonstrate proficiency with respect to TeamChimes, TeamTransport and all related software
- Associate's degree or higher preferred
- Previous hospital patient transportation/safety experience is helpful
- Management experience in a healthcare setting is desired
- Management of at least 30 or more employees required
- Ability to analyze and interpret financial and other data
- General intuition for business
- Excellent interrelation skills. Service/quality demeanor
- Ability to plan, prioritize, and achieve effective time management
- Ability to work under pressure and meet established benchmarks
- Public speaking/client presentation experience
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