Associate Director of Digital Experience Solutions

3 weeks ago


Atlanta, Georgia, United States Humana Full time
Job Title: Associate Director of Digital Experience Solutions

Humana is seeking an experienced Associate Director of Digital Experience Solutions to join our team. As a key member of our digital experience team, you will be responsible for leading the development and implementation of digital solutions that enhance the customer experience.

Key Responsibilities:
  • Lead the development and implementation of digital solutions that meet business objectives and customer needs.
  • Collaborate with cross-functional teams to design and deliver digital experiences that are intuitive, engaging, and meet customer expectations.
  • Develop and maintain relationships with key stakeholders, including business leaders, IT teams, and vendors.
  • Stay up-to-date with industry trends and emerging technologies to ensure Humana's digital solutions remain competitive and innovative.
  • Manage and mentor a team of digital experience professionals to ensure they have the skills and knowledge needed to succeed.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 10+ years of IT experience, with a minimum of 8 years in a leadership role.
  • Proven track record of delivering digital solutions that meet business objectives and customer needs.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
Preferred Qualifications:
  • Master's degree in IT-relevant discipline.
  • Cloud specialist certification.
  • Experience with Adobe Experience Platform (AEM, AJO, CJA, RT CDP) or similar tech stack.
  • Data engineering background.

Humana offers a competitive salary and benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and tuition assistance. We also offer a dynamic and supportive work environment, with opportunities for professional growth and development.

Apply now to join our team and help us deliver exceptional digital experiences for our customers



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