Associate Director of Digital Experience Solutions
3 weeks ago
Humana is seeking an experienced Associate Director of Digital Experience Solutions to join our team. As a key member of our digital experience team, you will be responsible for leading the development and implementation of digital solutions that enhance the customer experience.
Key Responsibilities:- Lead the development and implementation of digital solutions that meet business objectives and customer needs.
- Collaborate with cross-functional teams to design and deliver digital experiences that are intuitive, engaging, and meet customer expectations.
- Develop and maintain relationships with key stakeholders, including business leaders, IT teams, and vendors.
- Stay up-to-date with industry trends and emerging technologies to ensure Humana's digital solutions remain competitive and innovative.
- Manage and mentor a team of digital experience professionals to ensure they have the skills and knowledge needed to succeed.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 10+ years of IT experience, with a minimum of 8 years in a leadership role.
- Proven track record of delivering digital solutions that meet business objectives and customer needs.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Master's degree in IT-relevant discipline.
- Cloud specialist certification.
- Experience with Adobe Experience Platform (AEM, AJO, CJA, RT CDP) or similar tech stack.
- Data engineering background.
Humana offers a competitive salary and benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and tuition assistance. We also offer a dynamic and supportive work environment, with opportunities for professional growth and development.
Apply now to join our team and help us deliver exceptional digital experiences for our customers
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