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Commercial Insurance Claims Specialist

2 months ago

Davenport, Iowa, United States BITCO Insurance Companies Full time
Job Summary

BITCO Insurance Companies is seeking a highly motivated and detail-oriented Claims Trainee to join our team. As a Claims Trainee, you will be responsible for investigating and resolving claims, reviewing coverage and liability issues, and developing soft skills through our specialized training program.

Key Responsibilities
  • Investigate and resolve less complex claims through telephone or correspondence
  • Assist in reviewing claim coverage, liability, and damage issues
  • Take recorded statements by telephone or in person
  • Handle routine negotiations and factual situations
  • Understand and apply applicable state law cases and statutes regarding liability risks, insurance issues, and tort and contract law principles
  • Complete company reports for claims files
  • Take releases, proofs of loss, and authorize issuance of settlement funds
  • Participate in departmental projects
  • Complete necessary course study(ies) relating to insurance coverage and/or claims
  • Develop and maintain good working relations with customers and co-workers
  • Perform other duties as assigned
Requirements
  • Bachelor's degree from an accredited college or university is preferred but not required
  • Ability to provide prompt and effective claims services to customers
  • Ability to communicate effectively to internal and external parties, including in a group setting
  • Willingness to relocate to any of our branch locations upon successful completion of the training program