Operations Support Specialist

6 days ago


Davenport, Iowa, United States Sentry Insurance Group Full time
Job Summary

As an Operations Support Specialist at Sentry Insurance Group, you will play a vital role in providing operational and administrative services to our underwriting teams. Your primary responsibilities will include handling incoming telephone calls and monitoring emails from independent agents and internal/external customers. You will work closely with Account Specialists/Account Executives to complete tasks and ensure seamless support to our customers.

Key Responsibilities
  • Provide operational and administrative support to underwriting teams
  • Handle incoming telephone calls and respond to customer inquiries
  • Monitor emails from independent agents and internal/external customers
  • Collaborate with Account Specialists/Account Executives to complete tasks
  • Ensure timely and accurate completion of tasks
Requirements

To be successful in this role, you will need excellent communication and organizational skills, as well as the ability to work effectively in a team environment. You should be proficient in using technology to manage tasks and communicate with customers.



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