Customer Service Ambassador
4 weeks ago
Hallcon is a leading provider of mobility and infrastructure services, delivering turnkey solutions to clients across various industries.
Our team is dedicated to ensuring seamless transportation experiences for commuters, manufacturers, and technology companies, among others.
Key Responsibilities:
- Monitor and maintain positive relationships with drivers and riders
- Verify and record late arrivals, ensuring timely communication with dispatch
- Coordinate and support passenger requests, providing exceptional customer service
- Collaborate with dispatch to address changes in normal activity, ensuring smooth operations
- Document daily operational issues for record-keeping and trend analysis purposes
- Work flexible hours, including overtime during peak seasons and holidays
- Perform other duties as required
Qualifications:
- High School Diploma or equivalent required
- Valid driving record
- Excellent communication skills, with the ability to interact with riders and clients in a professional and courteous manner
- Basic computer skills and experience with Microsoft Office Suite
- Ability to work independently or as part of a team
- Must be eligible to work in the United States
- Prior customer service experience is an asset
Hallcon is an equal opportunity employer and does not discriminate against any employee or applicant based on age, race, religion, color, disability, sex, sexual orientation, or national origin.
Additional details:
Pay Type: Hourly
Max Hiring Rate: $21.00
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