Admissions Support Specialist

6 days ago


Lakeland, Florida, United States SEU Full time

About the Role:

This Admissions Support Specialist role plays a vital part in our Non-Traditional Enrollment team at SEU. As a key member of our admissions staff, you will be responsible for supporting daily operations and ensuring seamless communication with prospective students.

Key Responsibilities:

  • Assist admissions staff with daily tasks and responsibilities
  • Communicate with prospective students via phone calls, emails, and mailings
  • Contact students about inquiries, application status, and missing items
  • Listen and respond to voicemails when necessary
  • Answer emails as designated by admission staff
  • Mail information to students upon request
  • Record all correspondence in Salesforce pertaining to each individual student
  • Inquiry communication as directed
  • Conduct file audits to ensure accuracy in Salesforce
  • Maintain graduate enrollment counselor contact during travel and regular work scheduling
  • Assist with guest tours, visits, and information sessions
  • Support orientations, class starts, and add/drop processes
  • Collaborate with Non-Trad Enrollment Staff to improve systems and processes

Why You'll Thrive Here:

This role offers a competitive salary range of $35,000 - $45,000 annually, commensurate with experience. Our team environment fosters growth, learning, and collaboration, making it an ideal fit for someone looking to develop their skills in higher education admissions. We encourage applications from motivated individuals who are passionate about supporting students and contributing to our mission at SEU.



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