Assistant Manager

1 day ago


Kent, Washington, United States Planet Fitness - The Core Group Full time
Job Description
Job Summary
The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club. This role will be responsible for assisting in the recruitment, hiring, training, and development of a high-performing staff, as well as maintaining a welcoming atmosphere for all members, prospective members, and guests. The Assistant Manager will also be responsible for providing backup support to the Club Manager as needed and assisting with staff management, including scheduling and supervising staff. Additionally, this role will be involved in all front desk-related activities, including answering phones, checking members into the system, and facilitating member requests and issues. The Assistant Manager will also be responsible for assisting in the oversight of cleanliness and maintenance of the facility and assisting in the ordering of supplies. This role requires superior customer service skills, experience working in the fitness industry, and basic computer proficiency. The ideal candidate will be hard working, enthusiastic, and energetic, with strong problem resolution skills and a high school diploma or equivalent.

Responsibilities
  • Assist in recruiting, hiring, training, and developing a high-performing staff.
  • Maintain a welcoming atmosphere for all members, prospective members, and guests.
  • Provide backup support to the Club Manager as needed.
  • Assist with staff management, including scheduling and supervising staff.
  • Involved in all front desk-related activities, including answering phones, checking members into the system, and facilitating member requests and issues.
  • Assist in overseeing cleanliness and maintenance of the facility.
  • Assist in ordering of supplies.

Requirements
  • Superior customer service skills.
  • Experience working in the fitness industry.
  • Basic computer proficiency.
  • Hard working, enthusiastic, and energetic.
  • Strong problem resolution skills.
  • High school diploma or equivalent.

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