Administrative Support Specialist
3 weeks ago
About the Role:
The Administrative Assistant performs a wide range of administrative and office support functions for the Front Desk/Reception. This position collaborates with staff, the community, stakeholders, and clients in an office/program setting to facilitate efficient operations.
Key Responsibilities:
- Greet and direct professionals and other visitors in a courteous, professional manner.
- Greet all clients in a courteous, professional manner, checks appointment times, and notifies clinicians of their arrivals.
- Actively pursue client payment at time of service for all programs as appropriate and documentation of such, insuring the proper crediting of client accounts for payments received.
- Provide administrative support to the clinical staff, including preparing outgoing correspondence and scanning documents into the Electronic Medical Record.
Requirements:
- High School Diploma or Equivalent (GED) Required
- Previous experience working in healthcare office preferred
- Previous experience with electronic medical records (EMR) preferred
- Excellent communication and listening skills; verbal and written
- Provide problem-solving skills; while maintaining a high level of customer service by demonstrating professionalism and respectfulness towards others
- Skilled with time management; organizing day-to-day tasks, prioritizing deadlines, etc.
- Demonstrated ability to defuse challenging situations
- Must have a valid driver's license, reliable transportation with personal automobile liability insurance coverage at or above the levels mandated by the State of Vermont
What We Offer:
- Competitive Pay: $19.10-$20.50 per hour
- Comprehensive Benefit Package
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
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