Room Attendant

5 days ago


Cleveland, Ohio, United States Glidden House Cleveland, OH Full time
Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at the Glidden House in Cleveland, OH. As a Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.

Key Responsibilities
  • Clean and prepare guest rooms and public areas to meet established standards of cleanliness and propriety.
  • Retrieve items from shelves and storerooms, set up cleaning cart with supplies, and maintain carts and storerooms in a clean and orderly fashion.
  • Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways.
  • Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s), and walls.
  • Replace towels, soaps, and all room amenities and restock literature that has been removed by previous guests or is soiled and torn.
  • Wash all hard floor areas by hand to remove dirt and soiled areas.
  • Dust and polish all furniture, fixtures, and wall hangings.
  • Strip bed of all linen and remake with fresh, checking bedspread, blankets, and bed pads for cleanliness, replacing if soiled.
  • Check closet for cleanliness, wiping closet door, handle, and overhead shelves and restocking guest room supplies.
  • Vacuum rooms, public areas, and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture.
  • Inspect all door and window locks to ensure they are in working order and immediately alert management to an unsecured or unsafe situation.
  • Inspect all room equipment to ensure proper working order and report any deficiencies to the Executive Housekeeper.
  • Secure and maintain custody of equipment, keys, and supplies at all times.
  • Maintain a friendly, cheerful, and courteous demeanor at all times.
  • Perform other duties as assigned, requested, or deemed necessary by management.
Requirements
  • High School diploma or equivalent.
  • Experience with hotel operations and cleaning procedures.
  • Ability to perform physical tasks, including lifting up to 50lbs., and working in a fast-paced environment.
  • Basic knowledge of cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
  • Ability to work with arms raised above head and maneuver fully loaded maid cart through hallways and into/out of closets.
Benefits
  • Competitive hourly rate.
  • Medical, dental, and vision insurance.
  • Vacation and holiday pay.
  • Same-day pay available.
  • Employee assistance program.
  • Career growth opportunities and manager training program.
  • Reduced room rates throughout the portfolio.
  • Third-party perks, including movie tickets and attractions.
  • 401(k) plan.
  • Employee discount.
  • Flexible schedule.
  • Flexible spending account.
  • Life insurance.
  • Parental leave.
  • Referral program.

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