Housekeeping Attendant

2 months ago


Cleveland, Ohio, United States Pyramid Global Hospitality Full time

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, we are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

Our Benefits

We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Our Culture

We value our employees and are committed to creating exceptional guest experiences. Our supportive and collaborative work environment encourages growth and fosters success, in over 230 properties worldwide.

Location Description

The Hotel Indigo Cleveland Gateway boasts 143 guest-rooms and suites, over 2,400 square feet of meeting space, and two outlets, including our signature restaurant.

Job Summary

We are seeking a Room Attendant to join our team As a Room Attendant, you will be responsible for cleaning and returning vacant dirty rooms to a clean status. This includes:

  • Cleaning light fixtures, ceilings, and vents, walls, furniture, windows, and window coverings, floors, and carpets
  • Changing linens and replenishing amenities
  • Staying over service to be completed for all rooms daily
  • Keeping cart stocked and organized
  • Assisting with special cleaning projects and with laundry as needed
  • Communicating maintenance needs
  • Ability to interact with guests in a friendly, courteous, and helpful manner
  • Reporting any guest complaints to a supervisor immediately
  • The timely report of and return of lost and found items for processing
  • Following all key control procedures

Qualifications

To be successful as a Room Attendant, you must be able to:

  • Carry and move items weighing up to 50 pounds
  • Pay attention to detail
  • Bend, twist, lift, and stand for the shift worked


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