General Merchandise Team Leader

1 day ago

Mason City, Iowa, United States Target Full time
About the Role

We are seeking a highly skilled and motivated General Merchandise Team Leader to join our team at Target. As a General Merchandise Team Leader, you will be responsible for leading a team of hourly team members to deliver exceptional guest service and drive sales growth in our General Merchandise department.

Key Responsibilities
  • Lead and develop a high-performing team of hourly team members to deliver exceptional guest service and drive sales growth.
  • Execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including merchandising, pricing, transitions, revisions, sales plans, sampling, promotions, and price changes.
  • Help empower the team to create a consistent experience for our guests by assessing reporting to identify gaps in GM and Fulfillment processes and assisting to develop a plan to resolve.
  • Work closely with the Executive Team Leader to lead the understanding of how operational procedures, like planogram (POG) ties, product capacities, and salesfloor quantities impact shortage, profitability, in-store replenishment, and inventory accuracy.
  • Help create a scheduling plan approved by your ETL based on monthly and weekly business workload and guest traffic.
  • Enable team members to stay up-to-date on relevant trends and products.
  • Evaluate candidates for open positions and develop a guest-centric team Lead team onboarding and learning and close knowledge gaps through training and experiences.
  • With ETL guidance, help establish clear goals and expectations and hold team members accountable to expectations.
  • Per the direction of your ETL, help lead and coach the team to ensure accuracy and efficiency in all GM processes.
  • Work a schedule that aligns to guest and business needs, including early morning, evening, overnight shifts, and weekends.
  • Assess Fulfillment business and make decisions consistent with your ETL's direction to help teams fulfill all guest orders accurately and efficiently.
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • Demonstrate a culture of ethical conduct, safety, and compliance; lead and hold the team accountable to work in the same way.
  • Per the direction of your ETL, help create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others.
  • If applicable, as a key carrier, follow all safe and secure training and processes.
  • Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions.
  • Address store needs (emergency, regulatory visits, etc.).
  • Support guest services such as back-up cashier, digital fulfillment processes while maintaining a compliance culture, including compliance with federal, state, and local adult beverage laws.
  • All other duties based on business needs.
What We Are Looking For

We are looking for a highly skilled and motivated individual who is passionate about delivering exceptional guest service and driving sales growth. If you have a strong background in retail operations, inventory management, and team leadership, we encourage you to apply.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a team player who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.

Requirements

  • High school diploma or equivalent
  • Age 18 or older
  • Previous retail experience preferred, but not required
  • Ability to lead and hold others accountable
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Ability to work independently and as part of a team
  • Ability to manage workload and prioritize tasks independently
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
  • Welcoming and helpful attitude
  • Effective communication skills

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A fun and dynamic work environment
  • A team-oriented culture
  • Opportunities for advancement

How to Apply

If you are a motivated and results-driven individual who is passionate about delivering exceptional guest service and driving sales growth, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application system.

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