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General Merchandise Supervisor

2 months ago

Iowa City, Iowa, United States Downtown Iowa City Full time

Position: General Merchandise Supervisor / Lead Cashier

Overview:

At Downtown Iowa City, we pride ourselves on providing an exceptional retail experience tailored to meet the needs of our diverse clientele. Our establishment offers a wide range of products, from academic materials to apparel and snacks, catering to students, faculty, and visitors alike.

Role Summary:

The General Merchandise Supervisor plays a crucial role in maintaining the aesthetic appeal of the sales floor and ensuring product availability. This position requires a dynamic individual who can thrive in a bustling retail environment while delivering top-notch customer service.

Key Responsibilities:

  1. Maintain an active presence on the sales floor, ensuring merchandise is displayed according to company standards.
  2. Utilize specialized retail technology to assist customers, manage inventory, and process orders efficiently.
  3. Engage with customers, providing detailed product information and recommendations to enhance their shopping experience.
  4. Ensure cleanliness and organization of the store to create an inviting atmosphere for shoppers.
  5. Handle sales transactions accurately, including cash and credit payments.

Work Schedule:

This part-time role requires flexibility, with shifts available throughout the week, including evenings and weekends. Weekly hours will be under 30.

Physical Requirements:

The position involves frequent movement throughout the store, lifting merchandise, and maintaining a stationary position for extended periods.

Qualifications:

  1. A minimum of 2 years of experience in a retail environment is preferred.
  2. Applicants must be at least 16 years old.
  3. Exceptional customer service skills to connect customers with the right products.
  4. A friendly demeanor and strong communication skills are essential for interacting with a diverse customer base.
  5. Basic skills in reading, writing, and mathematics are required.
  6. Creative problem-solving abilities and interpersonal skills are highly valued.
  7. Willingness to work a flexible schedule, including holidays.

Diversity Commitment:

Downtown Iowa City is an Equal Employment Opportunity and Affirmative Action Employer dedicated to fostering a diverse workplace. We welcome applicants from all backgrounds and experiences.