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Merchandise Operations Leader

2 months ago

Mason City, Iowa, United States Target Full time

Compensation: The hourly wage is $33.15. Pay is determined by various factors, including labor market conditions, education, work experience, and certifications.

Employee Benefits: Target is committed to supporting its team members and their families. Eligible employees and their dependents can access comprehensive health benefits, including medical, vision, dental, and life insurance.

Additional benefits for qualifying team members include a 401(k) plan, employee discounts, short-term and long-term disability, paid sick leave, national holidays, and vacation time. Explore competitive benefits ranging from financial support to educational opportunities at careers/benefits.

About Target: As a Fortune 50 organization with over 400,000 team members globally, Target stands as a prominent brand and one of America's leading retailers. Working at Target provides the chance to assist families in discovering the joy of everyday life.

Community care is integral to our identity, and we invest in the areas where we live, work, and play. We prioritize relationships, nurture talent, and create growth opportunities, succeeding as one cohesive team. Our core purpose reflects our values and how we operate, emphasizing care, growth, and collective success.

Role Overview: The General Merchandise and Food Sales team is responsible for ensuring a consistent experience for guests by managing product availability, pricing accuracy, and promotional signage across all General Merchandise areas. This team also oversees Food & Beverage and Food Service operations, ensuring a fresh and safe food experience.

As a leader in this role, you will gain valuable skills and experiences, including:

  • Understanding guest service fundamentals and fostering a guest-first culture.
  • Retail business essentials, such as sales trends, inventory management, and pricing strategies.
  • Planning daily and weekly workloads to meet business priorities and sales goals.
  • Driving process improvements and enhancing workload efficiency.
  • Building and developing a team of hourly team members.

Key Responsibilities: Your daily activities will vary, but typical responsibilities include:

  • Demonstrating a service culture that prioritizes guest experiences.
  • Modeling, training, and coaching team members to meet service standards.
  • Executing workload to achieve department and store sales goals, including merchandising and pricing.
  • Collaborating with the Executive Team Leader to understand operational procedures and their impact on profitability and inventory accuracy.
  • Empowering your team to create a consistent guest experience.
  • Assessing reporting to identify gaps in processes and developing improvement plans.
  • Leading operational processes for inbound, outbound, replenishment, and pricing.
  • Creating scheduling plans based on business workload and guest traffic.
  • Evaluating candidates for open positions and leading team onboarding.
  • Establishing clear goals and holding team members accountable.
  • Demonstrating a commitment to diversity, equity, and inclusion.
  • Promoting a culture of safety and compliance.

Qualifications: We are looking for candidates who:

  • Thrive in a dynamic and energetic environment.
  • Are passionate about providing exceptional service to guests.
  • Enjoy leading teams in stocking and selling products.
  • Are flexible with their work schedule, including nights and weekends.

To succeed in this role, candidates should possess a high school diploma or equivalent, be at least 18 years old, and ideally have previous retail experience. Key skills include effective communication, the ability to work independently and as part of a team, and a welcoming attitude.

Target is an inclusive workplace that values diversity and provides reasonable accommodations for applicants with disabilities throughout the hiring process.