Franchise Onboarding Coordinator

4 weeks ago


Reston, Virginia, United States Unleashed Brands Full time
Franchise Onboarding Coordinator

The Franchise Onboarding Coordinator plays a pivotal role in ensuring a seamless transition for new franchisees. This position involves coordinating logistics, managing timelines, and providing administrative support to guarantee a smooth onboarding process.

Key Responsibilities
  • Onboarding Logistics:
  • Coordinate onboarding training sessions, both in-person and virtual, to ensure franchisees receive comprehensive support.
  • Documentation and Recordkeeping:
  • Maintain accurate records of franchisee onboarding activities, including attendance, training module completion, and required paperwork.
  • Prepare and distribute onboarding materials to new franchisees, ensuring they have all necessary information.
  • Communication:
  • Respond to franchisee inquiries and provide timely updates on the onboarding process, fostering a sense of transparency and support.
  • Coordinate communication between franchisees, trainers, and support departments to ensure a cohesive onboarding experience.
  • System Management:
  • Manage the onboarding section of the franchisee portal or learning management system, ensuring accurate data entry and maintenance of franchisee information.
Requirements
  • Bachelor's degree in business or minimum 3 years' experience in a franchised organization preferred.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Excellent attention to detail and accuracy, with a focus on maintaining high-quality records and documentation.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), with the ability to learn new software and systems quickly.
  • Excellent verbal and written communication skills, with the ability to effectively communicate with franchisees, trainers, and support departments.
Why Join Unleashed Brands?

As a Franchise Onboarding Coordinator at Unleashed Brands, you will be part of a dynamic team that is dedicated to providing exceptional support to our franchisees. Our company is committed to diversity and inclusion, and we strive to create a positive and inclusive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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