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Assistant Store Manager

1 month ago

Hendersonville, North Carolina, United States PetroServices Full time
About the Role

The Assistant Store Manager is a key member of the Petro Services team, responsible for supporting the Store Manager in the day-to-day operations of a convenience store and retail fuel site. This is a full-time position that requires a flexible schedule, including nights, weekends, and holidays.

Key Responsibilities
  • Assist the Store Manager in performing all store functions, including customer service, inventory management, and cash handling
  • Supervise and assist store associates in daily operations, including training and coaching
  • Provide excellent customer service and quickly resolve guest concerns
  • Assist with personnel documentation, such as coaching and counseling
  • Oversee cash handling and verify accounting accuracy
  • Control merchandise and fuel inventories, including monitoring tank gauge systems
  • Travel independently to neighboring locations to collect fuel survey data
  • Assist with ordering, inventory, and merchandise audits
  • Address employee grievances and disputes
  • Maintain site appearance standards, including stocking product, cleaning, and maintenance tasks
  • Implement and maintain health & safety procedures
  • Ensure compliance with all laws, regulations, and company policies
Requirements
  • 18+ years of age
  • Valid driver's license & reliable transportation
  • High school diploma or equivalent
  • Authorized to work in the United States
  • Previous leadership experience in a customer service environment
  • Familiarity with inventory management software
  • Verifiable work history
  • Outgoing and friendly demeanor
  • Excellent communication in English (hear, speak, read, and write)
  • Able to safely lift 55 lbs. and carry short distances
  • Able to stand and walk for 8+ consecutive hours
  • Climb a step ladder, reach with arms above head, grasp with hands, bend, and crouch
  • Use hands bilaterally & unilaterally
  • Able to withstand extreme temperatures for brief periods
  • Accurately select options from a touch screen monitor
  • Accurately count US currency and make change
  • Basic computer knowledge including email and Microsoft Office programs
  • Multi-task and thrive in a dynamic retail environment
  • Pass a pre-hire drug screen and background check
This is a Drug Free Workplace.