Housekeeping Assistant

2 days ago


Cincinnati, Ohio, United States AccorHotel Full time
Job Title: Housekeeping - Houseperson

Job Summary: We are seeking a highly motivated and detail-oriented Houseperson to join our Housekeeping team. As a Houseperson, you will be responsible for maintaining the cleanliness and organization of public areas, including guest rooms, corridors, and common spaces.

Key Responsibilities:

  • Ensure public areas are clean and well-maintained, adhering to high standards of cleanliness and organization.
  • Remove soiled linen, trash, and recyclables from housekeeping carts and take them to designated areas.
  • Maintain carpets through extraction and spotting methods.
  • Protect furniture from wear and tear through preventative maintenance.
  • Deep clean guest rooms, including carpets, chairs, and bathroom areas.
  • Clean public areas, including elevators, service areas, and stairwells, while maintaining safety and security.
  • Aid housekeepers as needed with removal of rollways and stripping of rooms.
  • Report any missing or found items, damages, and maintenance issues.
  • Respond to guest requests and questions.
  • Report guest issues and complaints to the Executive Housekeeper or Housekeeping Supervisor.
  • Stock linen closets with supplies.

Requirements:

  • Knowledge of carpet care, tile care, and buffing machines is a plus.
  • Able to work a flexible schedule as times needed vary based on occupancy.
  • Must pass a background check.

Physical Requirements:

  • Must be able to lift up to 50 lbs and climb stairs numerous times daily.
  • Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
  • Must be able to bend down and get on and off the floor numerous times per day.

Education and Experience:

  • High School Diploma/GED.
  • Experience is a plus but not required.

Equal Opportunity Employer: 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.



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