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Inside Sales Representative

2 months ago

Depew, New York, United States Rexel Full time
About the Role

We are seeking a highly motivated and results-driven Inside Sales Representative to join our team at Rexel USA. As a key member of our sales team, you will be responsible for driving revenue growth and expanding our customer base through proactive inside sales and marketing efforts.

Key Responsibilities
  • Establish and maintain strong relationships with existing customers to identify new business opportunities and increase sales.
  • Process quotes and orders for customers, ensuring timely and accurate delivery of products and services.
  • Pursue product and application knowledge to effectively communicate with customers and provide solutions to their needs.
  • Prospect for new accounts within a specified geographical territory, leveraging digital tools and CRM systems to drive sales and marketing efforts.
  • Manage a defined customer base, providing exceptional customer service and support to ensure customer satisfaction and loyalty.
  • Collaborate with outside sales personnel to process priority transactions and drive sales growth.
  • Utilize company digital tools to sell, market, promote, and demonstrate products, as well as answer technical questions and increase business through product sales to new and existing customers.
  • Learn and evaluate customer operations to identify customer objectives, requirements, and preferences, and close orders and resolve customer issues promptly.
  • Process product quotations/proposals and provide continuous follow-up throughout the completion of the customer's purchasing cycle.
  • Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.
  • Participate in product meetings, product and process seminars, and product training to enhance and maintain personal and product knowledge.
  • Pursue product applications utilizing personal knowledge, internal specialists, or other internal resources, vendor representatives, and other available sources.
Requirements
  • High school diploma or equivalent required; 2+ years of customer service, sales, or electrical distribution experience preferred.
  • Ability to handle basic/intermediate issues and problems, with basic/intermediate product and application knowledge essential.
  • Excellent communication, presentation, organization, and problem-solving skills, with the ability to prioritize and manage multiple tasks and deadlines.
  • Customer-oriented and motivated, with a positive, friendly, and helpful attitude towards customers.
  • Ability to work overtime as needed, with a strong commitment to effective customer service delivery, integrity, and teamwork.
What We Offer
  • Competitive salary and commission structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance, life insurance, short-term and long-term disability insurance, and 401(k) with employer match.
  • Paid vacation and sick time, paid company holidays, and flexible personal days per year.
  • Tuition reimbursement, health and wellness programs, flexible spending accounts, HSA accounts, commuter transit benefits, and additional optional insurance options.
  • Employee discount programs, professional training and development programs, and career advancement opportunities.