Quality Control Specialist

2 weeks ago

Washington, Washington, D.C., United States M.C. Dean, Inc. Full time
Job Summary

We are seeking a highly skilled Quality Control Specialist to join our team at M.C. Dean, Inc. The successful candidate will be responsible for ensuring the quality of our facilities engineering and operations services.

Key Responsibilities
  • Ensure Computer Maintenance Management Systems (CMMS) are current and accurate with system hierarchy, SLAs, workflows, and work forms established.
  • Verify physical scope (Assets, locations) match what is reflected in CMMS.
  • Ensure all service orders are accurately and comprehensively filled out by technicians.
  • Establish and implement workmanship standards for corrective and preventive maintenance.
  • Ensure manuals, standard operating procedures, methods of operations, and process workflows are current and available at point of use.
  • Train and certify personnel to perform corrective, preventive, and predictive maintenance.
  • Perform storeroom inventory audits to ensure the integrity of storeroom operations.
  • Trend, track, and report on performance metrics on corrective and preventive maintenance in relation to service level agreements.
  • Recommend and implement corrective and preventive actions to continuously improve sustainment activities.
  • Communicate with internal and external stakeholders to gather issues related to sustainment performance and drive follow-up measures.
  • Work with maintenance managers and technicians to ensure customer satisfaction and improve service levels.
  • Develop, implement, review, and communicate site-specific quality plans.
  • Facilitate collecting customer satisfaction survey results and driving follow-up measures.
  • Develop quality management systems on project compliant to ISO 9001 and CMMI standards.
Requirements
  • Excellent PC skills with proficiency in Microsoft programs.
  • Excellent written and oral communication skills.
  • Excellent problem-solving, analyzing, and resolving skills.
  • Ability to communicate at all levels of construction.
  • Keen attention to detail.
  • Experience working in a team-oriented, collaborative environment.
  • Ability to read, interpret, and review construction drawings and documents.
  • High School or GED with 10+ years of experience. Associate's Degree in related field with 8-10 years of experience.
  • Clearable US citizen with ability to obtain a Yankee White & Top Secret with Federal Government.
Preferred Qualifications
  • Equipment operations and maintenance experience in a facilities management environment.
  • BAS manufacturers, systems, and protocols such as Alerton, ABB/Cylon, Tridium/Niagara, Distech, Honeywell, Novar, Carrier, Lynxspring, Strato Automation, Trane, Tracer Summit, Tracer SC, LONworks, BACnet/IP, BACnet MS/TP, BACnet/SC, MODbus-RTU & TCP, ARCnet, Profinet, etc.
  • Corrective, Preventive, Predictive Maintenance.
  • SOP, MOP, EOP, and other facility operations and maintenance documentation.
  • Reliability Centered Maintenance.
  • Service Level Agreements.
  • Training in basics of mechanical, electrical, and relevant equipment from a technical school or certifications received during training classes from industry vendors.
Abilities
  • Exposure to computer screens for an extended period of time.
  • Sitting for extended periods of time.
  • Reach by extending hands or arms in any direction.
  • Finger dexterity to manipulate objects with fingers rather than whole hands or arms.
  • Listen to and understand information and ideas presented through spoken words and sentences.
  • Communicate information and ideas in speaking so others will understand.
  • Read and understand information and ideas presented in writing.
  • Apply general rules to specific problems to produce answers that make sense.
  • Identify and understand the speech of another person.

Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

EOE Minorities/Females/Protected Veterans/Disabled

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