Housekeeping Attendant

2 weeks ago


Fort Wayne, Indiana, United States Highgate Full time

Job Summary

The Housekeeping Attendant is a vital member of the Highgate team, responsible for maintaining the cleanliness and organization of assigned areas and equipment. This role requires excellent communication and problem-solving skills, as well as the ability to multitask and prioritize tasks effectively.

Key Responsibilities

  • Ensure the cleanliness and organization of assigned areas, including guestrooms, public spaces, and equipment.
  • Deliver items to guestrooms, such as linens, towels, and amenities, in a timely and efficient manner.
  • Assist with the maintenance and repair of hotel equipment and furniture, as needed.
  • Provide exceptional customer service to guests, responding to their needs and concerns in a friendly and professional manner.
  • Collaborate with other departments, such as housekeeping and front office, to ensure seamless operations and effective communication.
  • Participate in ongoing training and development to enhance skills and knowledge, as required by the hotel.
  • Adhere to Highgate's standards and regulations, ensuring a safe and efficient work environment.
  • Perform other duties as assigned by management, to support the overall success of the hotel.

Requirements

  • High School diploma or equivalent, and/or experience in a hotel or related field.
  • Ability to stand for long periods, lift up to 100 pounds, and perform physical tasks as required.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays, as needed.

Working Conditions

  • Work in a fast-paced hotel environment, with frequent interactions with guests and colleagues.
  • Exposure to cleaning chemicals, dust, and other allergens, as part of the job requirements.
  • Ability to work in a team environment, with a focus on providing exceptional customer service.


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