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Bakery Customer Service Agent

2 months ago

Lanham, Maryland, United States Nothing Bundt Cakes - College Park Full time
Bakery Customer Service Agent

At Nothing Bundt Cakes, we are seeking a Bakery Customer Service Agent to become an integral part of our team. This position is essential in fostering a friendly and inviting atmosphere for our patrons, offering innovative solutions for special celebrations, and promoting our delightful cakes.

Key Responsibilities:
  • Warmly welcome both walk-in and telephone customers
  • Inform customers about cake selections, pricing, and ongoing promotions
  • Accurately and efficiently process customer orders
  • Maintain a tidy and appealing bakery display
  • Carefully assemble cake and balloon orders
  • Oversee the inventory of cake-making supplies
  • Adhere to health and safety regulations
Core Values and Skills:
  • Servant Leadership: Demonstrates a commitment to supporting both the team and customers
  • Champion Spirit: Exhibits initiative and takes pride in their duties
  • Authentic Connections: Fosters positive relationships and communicates effectively
Qualifications:
  • Must be at least 16 years old
  • Prior experience in customer service is advantageous
  • Availability to work flexible hours, including weekends and holidays

If you have a passion for engaging with people, delivering exceptional service, and being part of a vibrant and welcoming team, we encourage you to consider this opportunity.