Hospitality Ambassador

3 weeks ago


Myrtle Beach, South Carolina, United States Friendly's Full time
Job Description:

We are seeking a highly skilled and enthusiastic Hospitality Ambassador to join our team at Friendly's. As a key member of our staff, you will be responsible for delivering exceptional customer experiences that exceed our guests' expectations.

Job Summary:

In this role, you will be the first point of contact for our guests, providing a warm and welcoming atmosphere that sets the tone for their dining experience. Your primary focus will be on ensuring that every guest feels valued, respected, and eager to return.

Responsibilities:
  • Provide a sincere and personalized welcome to every guest entering the restaurant
  • Anticipate guests' needs and react before they need to ask
  • Make each guest feel important and special, especially children
  • Help guests understand the Friendly's experience and highlight any specials or featured products
  • Maximize seating efficiency and ensure tables are perfectly reset
  • Deliver rolled, clean silverware to each table and present menus open to specials
  • Take drink orders and either get them yourself or deliver them to the server
  • Constantly inspect the dining room to ensure everything is tidy and ready for guests
Requirements:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a keen eye for detail. You must also be able to perform all job functions safely and meet the company's performance standards.

Skills and Qualifications:
  • High School Diploma or equivalent preferred
  • Food Service background or experience a plus
  • Excellent people skills and basic math skills required
  • Ability to stand and walk for extended periods
  • Knowledge of safety information regarding materials used in the workplace
Estimated Salary:

The estimated salary for this position is around $12-$15 per hour, depending on location and experience.

What We Offer:

As a Hospitality Ambassador at Friendly's, you will have the opportunity to work in a dynamic and supportive environment, where you will be valued and respected. You will also have access to ongoing training and development opportunities to help you grow and succeed in your career.

Please note that this is an estimated salary range and may vary based on the location and individual qualifications.



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