Hospitality Ambassador

4 weeks ago


Virginia Beach, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Room Service Attendant to join our team at Professional Hospitality Resources, Inc. and Ocean Beach Club LLC. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests by ensuring timely and accurate delivery of food and beverage orders to their rooms and hospitality suites.

Key Responsibilities
  1. Food and Beverage Delivery: Set up and deliver all food and beverage orders in accordance with established guidelines, procedures, and policies as prescribed by IHC Standards.
  2. Sanitation and Maintenance: Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
  3. VIP Amenities: Set up and deliver all VIP amenities as required.
  4. Hospitality Suites: Service all hospitality suites in accordance with BEO and established policy and procedures.
  5. Cash Handling: Perform all cash handling responsibilities in accordance with IHC policies and procedures.
  6. Inventory Management: Maintain all inventory of needed supplies.
  7. Customer Service: Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales.
Requirements
  • Education: High School Diploma or Equivalent.
  • Experience: One year of employment in a related field with this company or other organization(s) preferred but not necessary.
  • Skills: English communication skills, hospitality skills, and ability to multi-task.


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