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Hospitality Ambassador

1 month ago

South Beach, United States SH Hotels and Resorts Full time
About the Role

We are seeking a highly skilled and passionate Host/Hostess to join our team at SH Hotels & Resorts. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for their entire dining experience.

Key Responsibilities
  • Provide exceptional customer service, ensuring every guest feels welcome and valued.
  • Manage the front-of-house operations, including seating, reservations, and guest flow.
  • Collaborate with the service team to deliver seamless and efficient service.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Stay up-to-date with menu knowledge, promotions, and events to provide informed recommendations to guests.
What We're Looking For

We're seeking a motivated and enthusiastic individual who is passionate about delivering outstanding hospitality. If you have a warm and welcoming personality, excellent communication skills, and a keen eye for detail, we'd love to hear from you.

About Us

SH Hotels & Resorts is a luxury hotel brand management company that values a caring and thoughtful culture. We're committed to delivering good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a mission-driven company, our purpose is our true north, and our compass guides the way.

What We Offer

We offer a dynamic and inclusive work environment, with opportunities for growth and development. As an equal opportunity employer, we're committed to a diverse and sustainable workforce. If you're passionate about hospitality and want to be part of a team that makes a difference, apply now