Customer Service Ambassador

3 weeks ago


Jacksonville, Florida, United States David's Bridal, LLC. Full time

At David's Bridal, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Seasonal Customer Service Representative, you will play a key role in providing world-class service and support to our customers.

About the Role

This is a seasonal opportunity to join our team and provide excellent customer service to our customers. You will be responsible for interacting with all customers, maintaining a friendly and professional approach, and delivering a consistent Five-Star Customer Service Experience.

Key Responsibilities
  • Welcome all customers with genuine and friendly enthusiasm over the phone, virtual chats, and in person.
  • Use all systems to manage customer flow and deliver Five-Star Customer Service experience.
  • Maintain all service vows, including being prepared, welcoming, meeting customer needs, and being there for all customers.
  • Proactively address customer concerns with confidence and partner with leadership team as needed.
  • Promote all alteration services and personalization options to customers.
Requirements
  • High school diploma or equivalent degree or 1-2 years prior retail experience in an apparel, service, or specialty store environment.
  • Excellent communication and problem-solving skills.
Benefits
  • Flexible schedules
  • 40% merchandise discount
  • $400 bonus for every referral hired with no limit*
Salary

The estimated salary range for this position is $15-$18 per hour, depending on location and experience. At David's Bridal, we offer competitive hourly pay rates and team bonuses, making it a great opportunity to earn a good income while working in a dynamic retail environment.



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