Customer Service Ambassador
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. In this role, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations. This is an excellent opportunity to work in a fast-paced environment, develop your skills, and grow with our company.
About the Role:
The Customer Service Ambassador will be the face of U-Haul, interacting with customers on a daily basis to provide assistance with U-Haul products and services. You will use your excellent communication skills to resolve customer inquiries, respond to feedback, and ensure that every interaction is positive and memorable.
Responsibilities:
* Assist customers with U-Haul products and services
* Use smartphone-based technology to manage rentals and inventory
* Move and hook up U-Haul trucks and trailers
* Clean and inspect equipment on the lot
* Answer questions and educate customers regarding products and services
* Prepare rental invoices and accept equipment returned from rental
* Install hitches and trailer wiring
* Fill propane (certification offered through U-Haul upon employment)
* Drive a forklift (certification offered through U-Haul upon employment)
* Other duties as assigned
Requirements:
* Valid driver's license and ability to maintain a good driving record
* High school diploma or equivalent
Compensation:
We offer a competitive salary of $42,500 - $52,000 per year, depending on experience, plus benefits and opportunities for advancement. We also offer a $100 hiring bonus and a $300 cash bonus upon completion of our 1-2-3 Punch Certification Program.
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.
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