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Customer Service Ambassador

3 weeks ago

Jacksonville, Florida, United States TravelCenters of America Full time
Role Overview

We are seeking a Customer Service Ambassador to join our team at TravelCenters of America. This role is ideal for individuals who excel in providing exceptional customer service and have a passion for working in a fast-paced environment.

Responsibilities
  • Provide excellent customer service to guests, ensuring a positive experience and building loyalty to our brand.
  • Process transactions efficiently and accurately using a point-of-sale (POS) register, maintaining a clean and well-stocked food and beverage area.
  • Order, receive, and unload product; stock, organize, and rotate merchandise on planograms.
  • Perform cycle counts to ensure inventory accuracy and maintain a high level of productivity.
  • Assist with scheduling and training of lower-level cashiers, promoting a culture of teamwork and continuous improvement.
Requirements
  • A minimum of 4 years of cashier experience, preferably in the retail or hospitality industry.
  • Proficiency in computer/POS systems and ability to perform register audits and safe counting.
  • Excellent communication skills and ability to work effectively in a team environment.
  • Able to work flexible hours, including nights, weekends, and some holidays.