Current jobs related to Assistant Customer Service Manager - Pasadena, California - City of Pasadena, CA

  • Customer Service Operations Manager

    3 weeks ago

    Pasadena, California, United States BLUEVISTA INTERNATIONAL LLC Full time

    Job DescriptionWe are seeking an experienced Call Center Manager to oversee our call center's daily operations and personnel. The ideal candidate will have a strong grasp of customer service metrics and key performance indicators in a call center setting.ResponsibilitiesManage call center staff, develop key performance indicators, and track and report on...

  • Customer Service Representative

    3 weeks ago

    Pasadena, California, United States Invitation Homes Full time

    Job SummaryThe primary function of this position is to provide high-level customer service to residents in a fast-paced, high-volume environment. As a Customer Service Representative at Invitation Homes, you will be responsible for resolving resident-related inquiries and supporting the local market with general property management functions.Key...

  • Customer Service Representative

    3 weeks ago

    Pasadena, California, United States Murray Resources Full time

    Customer Support SpecialistMurray Resources is seeking a proactive and resourceful Customer Support Specialist to join their team. This is a temporary-to-permanent opportunity with growth potential.Key Responsibilities: Receive and confirm customer orders Enter orders into the system Assist the sales department with quotes and customer communication...

  • Customer Service Representative

    3 weeks ago

    Pasadena, California, United States Convalescent Aid Society Full time

    Job DescriptionCUSTOMER SERVICE REPRESENTATIVEThe Convalescent Aid Society is a non-profit organization that provides free loan of durable medical equipment to improve the quality of life for residents in the San Gabriel and San Fernando Valley areas.CATEGORY: Non-Exempt – Full Time / Part-TimePRIMARY FUNCTIONS: Serves as primary contact and advocate for...

  • Customer Service Representative

    3 weeks ago

    Pasadena, California, United States The Genesis Group Full time

    We are seeking a detail-oriented and friendly Customer Service Representative to provide excellent customer service to our clients.The ideal candidate will be responsible for ensuring that each customer has a positive experience when reaching out to our agency.Responsibilities:Answer customer questions via phone, email, and in-personAssist clients with new...

  • Customer Service Representative

    3 weeks ago

    Pasadena, California, United States Food Lion Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.Key...

  • Customer Service Coordinator

    3 weeks ago

    Pasadena, California, United States Summit Companies Full time

    Job SummarySummit Fire & Security is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our branch support team, you will provide exceptional customer service to internal and external customers, ensuring a positive experience for all interactions.Key Responsibilities• Provide administrative...

  • Customer Service Associate

    3 weeks ago

    Pasadena, California, United States Vallarta Supermarkets Full time

    Job SummaryVallarta Supermarkets is seeking a highly motivated and customer-focused individual to join our team as a Stocker. As a Stocker, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and ensuring that products are properly stocked and displayed.Key ResponsibilitiesProvide...

  • Customer Service Representative

    4 weeks ago

    Pasadena, California, United States U-Haul Full time

    Job Title: Customer Service RepresentativeU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist...

  • Customer Service Representative

    3 weeks ago

    Pasadena, California, United States Huff Insurance Full time

    About the Role:Huff Insurance is seeking a skilled Customer Service Representative to join our team. As a key member of our team, you will be responsible for establishing and building relationships with internal and external customers and insurance carriers via phone and email.Key Responsibilities:Correspond and maintain contact with advisors regarding new...

  • Senior Customer Service Representative

    4 weeks ago

    Pasadena, California, United States East West Bank Full time

    Job Title: Senior Customer Service SpecialistWe are seeking a highly skilled Senior Customer Service Specialist to join our Specialty Deposit Services (SOS) Department. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key...

  • Senior Customer Service Specialist

    3 weeks ago

    Pasadena, California, United States East West Bank Full time

    Job SummaryWe are seeking a highly skilled Senior Customer Service Specialist to join our Specialty Deposit Services (SOS) Department. As a key member of our team, you will provide exceptional customer service, support, and foster relationships with our clients to enhance their overall experience.Key ResponsibilitiesAssist in the timely and accurate opening...

  • Insurance Customer Service Representative

    4 weeks ago

    Pasadena, California, United States ARC LIGHT INSURANCE SERVICES INC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Administrative Assistant to join our team at ARC LIGHT INSURANCE SERVICES INC. The ideal candidate will possess excellent customer service skills, strong communication abilities, and a keen eye for detail.Key ResponsibilitiesProvide exceptional customer service to existing clients, responding to...

  • Customer Service Representative

    4 weeks ago

    Pasadena, California, United States Banc of California Full time

    About Banc of CaliforniaBanc of California is a bank holding company headquartered in Los Angeles with a commitment to fostering an environment where everyone can reach their full potential. We take pride in our culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play...

  • Customer Service Representative

    3 weeks ago

    Pasadena, California, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...

  • Customer Service Representative

    2 months ago

    Pasadena, California, United States Walgreens Full time

    Job Description:As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, friendly, and efficient checkout service, and engaging customers and patients by greeting them and offering...

  • Customer Service Representative

    3 weeks ago

    Pasadena, California, United States Arundel Federal Savings Bank Full time

    Job Summary:The Arundel Federal Savings Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our branch staff, you will provide exceptional customer service, process transactions, and assist with various banking activities.Key Responsibilities:Provide a broad range of customer service...

  • Customer Service Representative

    3 weeks ago

    Pasadena, California, United States Walmart Full time

    Job Summary:We are seeking a Customer Service Representative to join our team at Walmart Supercenter #2724. As a Customer Service Representative, you will be responsible for greeting and assisting customers, preventing loss at store entrances, and maintaining a safe and secure environment.Key Responsibilities:Verify purchases and assist with returned...

  • Customer Service Lead

    3 weeks ago

    Pasadena, California, United States Circle K Stores, Inc. Full time

    Customer Service LeadAt Circle K Stores, Inc., we are seeking a highly motivated and customer-focused Customer Service Lead to join our team. As a key member of our store operations, you will be responsible for providing exceptional customer service, leading shifts, and maintaining a high level of store appearance.Key Responsibilities:Greet customers and...

  • Customer Service Representative

    4 weeks ago

    Pasadena, California, United States Sleepypod Full time

    Job DescriptionAt Sleepypod, we're seeking a highly motivated and customer-centric individual to join our team as a Customer Service Representative.Responsibilities:* Provide exceptional customer service and support to our clients* Assist customers with product inquiries and resolve issues in a timely and professional manner* Collaborate with the sales team...

Assistant Customer Service Manager

2 months ago

Pasadena, California, United States City of Pasadena, CA Full time
Job Title: Assistant Customer Service Manager

Join the City of Pasadena, CA team as an Assistant Customer Service Manager, where you will play a key role in planning, organizing, and managing customer service and meter-reading activities for the Water and Power department.

Key Responsibilities:
  • Assist the Customer Service Manager in overseeing customer service and meter-reading activities, including utility billing services, call center, credit and collections, cash, and field services.
  • Oversee metering of residential and business customers, providing professional advice to department and City management on utility customer support and metering issues.
  • Implement and coordinate operational needs and changes within Customer Service, working closely with the Information Technology support team and/or on projects that impact Customer Service.
  • Serve as a liaison between Customer Service and other PWP sections and city departments, reviewing status of projects assigned to Customer Service and developing mechanisms for monitoring progress and intervention.
Requirements:
  • Bachelor's degree in business or public administration, liberal arts, public relations, social science, sociology, psychology, or a closely related field.
  • Three years of professional experience in administering or implementing programs in customer service.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic team in a fast-paced environment.
  • The chance to make a meaningful impact in the community.