E-Commerce Service Representative
3 days ago
We are WeMakeBeauty, a leading e-commerce company specializing in name-brand beauty products. Our mission is to provide excellent customer service and ensure timely order fulfillment.
Key Responsibilities:
- Process online orders with precision and efficiency.
- Manage product listings in our database to ensure accuracy and up-to-date information.
- Create shipping labels and track packages to guarantee prompt delivery.
- Provide top-notch customer service via phone and email, resolving issues promptly and professionally.
- Handle lost package claims and manage returns efficiently.
- Perform basic office administrative tasks as needed.
Requirements and Qualifications:
- Excellent English language skills, both written and verbal (Mandarin Chinese is an asset).
- Moderate computer skills, including Microsoft Office, particularly Word and Excel.
- Able to multitask and problem-solve with minimal supervision.
- Friendly, reliable, and possessing a strong work ethic.
- Availability of 30-40 hours per week, Monday through Friday.
- Availability to work weekends, 1-2 hours per day.
Compensation and Benefits:
Estimated annual salary: $37,760 - $41,600, based on 30-40 hours per week.
Benefits include:
- A flexible schedule that accommodates your needs.
Application Requirements:
- Ability to work remotely from home on weekends, 1/2-1 hour per day only.
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