E-Commerce Service Representative

3 days ago


La Puente, California, United States WeMakeBeauty Full time
Job Description

We are WeMakeBeauty, a leading e-commerce company specializing in name-brand beauty products. Our mission is to provide excellent customer service and ensure timely order fulfillment.

Key Responsibilities:

  • Process online orders with precision and efficiency.
  • Manage product listings in our database to ensure accuracy and up-to-date information.
  • Create shipping labels and track packages to guarantee prompt delivery.
  • Provide top-notch customer service via phone and email, resolving issues promptly and professionally.
  • Handle lost package claims and manage returns efficiently.
  • Perform basic office administrative tasks as needed.

Requirements and Qualifications:

  • Excellent English language skills, both written and verbal (Mandarin Chinese is an asset).
  • Moderate computer skills, including Microsoft Office, particularly Word and Excel.
  • Able to multitask and problem-solve with minimal supervision.
  • Friendly, reliable, and possessing a strong work ethic.
  • Availability of 30-40 hours per week, Monday through Friday.
  • Availability to work weekends, 1-2 hours per day.

Compensation and Benefits:

Estimated annual salary: $37,760 - $41,600, based on 30-40 hours per week.

Benefits include:

  • A flexible schedule that accommodates your needs.

Application Requirements:

  • Ability to work remotely from home on weekends, 1/2-1 hour per day only.


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