Customer Service Representative

3 weeks ago


La Palma, California, United States AppleOne Full time
Job Overview

This is a unique opportunity to join our team as a Customer Service Representative, focusing on providing exceptional service to clients who communicate in Mandarin.

Salary and Benefits

We offer a competitive salary of $45K-$52K per year, plus great benefits, including major medical, dental, vision, 401k, and statutory sick pay where required.

Job Responsibilities

As a Customer Service Representative, you will be responsible for handling return goods authorization, liaising between shipping and order entry, and resolving customer inquiries. Your strong communication skills and knowledge of freight and shipping will be key to success in this role.

Required Skills and Qualifications
  • Bilingual Mandarin speaker with excellent communication skills
  • Knowledge of freight and shipping processes
  • Manufacturing or distribution experience an asset
Why Join Us?

We are committed to working with individuals with disabilities and provide reasonable accommodations when needed. We participate in the E-Verify program in certain locations and consider qualified applicants regardless of criminal histories. Our company values diversity and inclusion and strives to create a welcoming work environment.

About Us

At AppleOne, we believe in connecting great companies with outstanding talent. Our founder, Janice Bryant Howroyd, has dedicated her efforts to building an organization that keeps the humanity in Human Resources and Strategic, Inclusive Procurement. With over 17,000 clients and 2,800 employees across 33 countries, we strive to make a positive impact through STEM education initiatives and community outreach programs.



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