E-Commerce Customer Service Representative

3 weeks ago


La Puente, California, United States WeMakeBeauty Full time

WeMakeBeauty is a leading e-commerce company specializing in name-brand beauty products. We are seeking an experienced Customer Service Specialist to join our team on a full-time basis.

Job Description

The ideal candidate will be responsible for processing orders from online stores, adding and editing products in our database, making shipping labels, and providing excellent customer service via phone and email.

Responsibilities include:

  • Processing orders from Amazon, Ebay, Walmart, and other online platforms
  • Maintaining product information accuracy in our database
  • Generating shipping labels and managing package delivery
  • Providing prompt and professional customer service via phone and email

Requirements:

  • Excellent English speaking and writing skills (Mandarin Chinese proficiency preferred)
  • Moderate computer skills, including Microsoft Office (Word and Excel essential)
  • Ability to multitask and problem-solve with minimal supervision
  • Friendly, reliable, and strong work ethic
  • Availability of 30-40 hours per week, Monday-Friday, with flexibility to work weekends (1-2 hours/day)

Compensation:

  • $18.00-$20.00 per hour

Benefits:

  • Flexible schedule


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