Customer Service Representative
3 weeks ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service via phone and email, processing orders from our online stores, and performing various administrative tasks.
Responsibilities include:
- Process orders from our online platforms (Amazon, eBay, Walmart, etc.)
- Add and edit products in our database
- Create shipping labels
- Provide excellent customer service via phone and email
- File lost package claims and manage return packages
- Perform basic office administrative tasks
Requirements:
- Excellent English speaking and writing skills
- Moderate computer skills, including Microsoft Office (Word and Excel)
- Ability to multi-task and problem-solve with minimal supervision
- Friendly, reliable, and strong work ethic
- Availability of 30-40 hours per week, Monday to Friday, and occasional weekend shifts
Estimated Salary: $18-$20 per hour
Benefits:
- Flexible schedule
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