Stewarding Supervisor

6 days ago

West Palm Beach Florida, United States The Belgrove Full time
About The Belgrove

Welcome to The Belgrove, a 4-Diamond resort located in the heart of West Palm Beach. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of our stunning resort.

Job Summary

We are seeking a highly skilled Stewarding Supervisor to join our team. As a Stewarding Supervisor, you will be responsible for supervising and directing stewards and dishwashers to transport and clean cooking utensils and ServiceWare in order to provide cooks, bus persons and servers with appropriate equipment for the guest dining experience.

Key Responsibilities
  • Supervise, direct, and ensure the scheduling of stewarding staff, including temporary personnel, ensuring that all assigned team members report to work.
  • Coordinate and ensure proper setup and breakdown for all banquet functions, including timely delivery of food and equipment to the designated areas.
  • Monitor supply levels in storage closets, complete requisitions for additional supplies, and submit them to management for approval.
  • Inspect and maintain cleanliness and organization of all storage and back-of-house areas, assigning personnel to rectify any deficiencies promptly.
  • Ensure compliance with State Health regulations, pest control requirements, and hotel sanitation standards across all stewarding operations and work areas.
  • Accommodate and follow up on requests for additional wares or equipment, ensuring quick and courteous service for all banquet and kitchen functions.
  • Oversee the collection and timely return of dirty china, glassware, and silverware to the dishwashing area, ensuring cleanliness and organization throughout the workday.
  • Identify and resolve any situations that compromise departmental standards, delegating solutions effectively to maintain service quality.
  • Ensure proper setup and readiness of all functions for the following shift, coordinating with incoming teams to guarantee a smooth transition.
Requirements
  • Prior stewarding experience
  • Experience in a luxury hotel
  • Experience in a high-volume, fast-paced operation
  • Team player
  • Ability to work effectively in high-pressure environments, including handling extreme temperature ranges, while maintaining efficiency and attention to detail.
  • Knowledge of sanitation, hygiene, and health department standards, including the ability to maintain proper hygiene, control waste, and ensure food safety compliance.
  • Food Handler's Card
  • Must be available to work days, nights, weekends and holidays.
  • Prior leadership experience
  • ServSafe Food Handler Certification
  • Proficiency in managing inventory, including counting ServiceWare, requisitioning, storing, and restocking china, silver, glass, and other equipment to maintain par stock levels.
  • Ability to coordinate banquet activities with kitchen and banquet teams, ensuring adequate supply of small wares and proper delivery of food.
  • Expertise in maintaining and operating kitchen equipment, including dish machines, with a focus on minimizing breakage and ensuring proper cleaning supply usage.
  • Experience in controlling theft, waste, and breakage, and maintaining garbage disposal and movement processes throughout the hotel.

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