Automotive Service Representative

4 weeks ago


Mount Joy, Pennsylvania, United States Mavis Tire Supply Full time

About the Position

The Automotive Assistants and Service Managers at Mavis Tires & Brakes at Discount Prices are responsible for the efficient operation of the repair shop. They will be responsible for scheduling mechanics/technicians' work, ordering parts, ensuring the quality and timely completion of jobs exceeding customer expectations, the safety of personnel, and housekeeping of the shop. Candidates must be knowledgeable of under-car repairs, alignments, tires, and exhaust systems, as well as possess basic math and PC skills. They will communicate safety and mechanical issues to the store manager to relate to the customer. Basic supervisory/leadership skills are also required to be fully effective in the role.

About the Position of Service Manager

The Service Manager is responsible for assisting customers with tire selections and under-car repair services needed. This is a sales-oriented position requiring prior sales experience in products/services requiring up-selling techniques. Knowledge of repairs and the automotive industry is a plus. Excellent interpersonal skills are required to be successful; as well as, outgoing, personable, and success-oriented.

Employee Benefits

At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment, and an excellent combination of additional benefits like health, dental, and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement.

Qualifications

We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant/Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position.



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