Customer Service Representative

1 week ago


Mount Joy, United States EOTM - Partners Professional Full time
Job DescriptionJob Description

Partners Personnel is seeking a Customer Service Representative to assist in supporting our clients Sales Department (Recent College Graduate).   This is a Contract to Hire position, Monday to Friday 8:00 to 5:00 pm, immediate need.

 Key Responsibilities:

  • Serve as the first point of contact for customer inquiries, providing accurate information regarding products, services, and order statuses.
  • Accurately process customer orders, ensuring correct product specifications, pricing, and shipping details.
  • Assist the sales team by generating quotes, preparing order documentation, and ensuring timely product delivery.
  • Use strong math skills to calculate quotes, process invoices, and adjust pricing as needed to meet customer requirements.
  • Address customer issues or concerns professionally, working
  • Maintain accurate records of customer interactions, orders, and sales orders within the system

 Qualifications:

  • Bachelor’s degree (recent graduates welcome).
  • Strong ability to perform calculations related to pricing, discounts, and order quantities.
  • Excellent verbal and written communication skills to interact effectively with customers and internal teams.
  • Comfortable with Microsoft Office Suite (Excel, Word, Outlook). Experience with CRM or order management software is a plus.
  • Enthusiastic about beginning a career in customer service and sales within the manufacturing industry.
  • Strong organizational skills with the ability to multitask and work efficiently in a fast-paced environment.

Preferred Qualifications:

  • Internship or work experience in customer service or sales (within any industry).

 



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