Wendy's Crew Leader
6 days ago
We are seeking a highly motivated and organized Crew Leader to join our team at WKS Internal Wendy's. As a Crew Leader, you will play a critical role in ensuring the success of our restaurant by leading a team of crew members and providing exceptional customer service.
Key Responsibilities- Team Leadership: Supervise and train a team of crew members to ensure they are meeting our high standards of quality and customer service.
- Operational Excellence: Ensure that all operational areas, including food safety, inventory management, and cash handling, are running smoothly and efficiently.
- Customer Service: Provide exceptional customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
- Performance Management: Conduct regular performance evaluations and provide feedback to crew members to help them improve their skills and knowledge.
- Training and Development: Provide training and development opportunities to crew members to help them advance in their careers.
- Compliance: Ensure that all company policies and procedures are followed, including safety and health standards, and that all local, state, and federal laws are complied with.
- Education: High school diploma or equivalent required.
- Experience: Three months of related experience and/or training preferred.
- Language Skills: Ability to read, write, and speak English fluently.
- Mathematical Skills: Ability to perform basic math calculations, including addition, subtraction, multiplication, and division.
- Reasoning Ability: Ability to apply common sense understanding to carry out instructions and make decisions.
The work environment is fast-paced and dynamic, with a moderate noise level. The employee may be exposed to high heat from grill and fryer equipment and may be exposed to cooking oils and other materials typically used in preparing fast food products.
The employee must be able to stand, walk, sit, use hands to finger, handle, and feel, reach with hands and arms, climb, stoop, kneel, crouch, or crawl. The employee must also be able to lift at least 50 pounds at a time.
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