Current jobs related to Healthcare Customer Service Specialist - Clarksville, Tennessee - Tennessee Orthopaedic Alliance
-
Healthcare Registration Specialist
1 month ago
Clarksville, Tennessee, United States Tennova Healthcare - Clarksville Full timeJob SummaryWe are seeking a highly organized and detail-oriented Healthcare Registration Specialist to join our team at Tennova Healthcare - Clarksville. As a key member of our registration team, you will be responsible for ensuring accurate and timely registration of patients in various settings, including the Emergency Department, Outpatient, Admissions,...
-
Customer Service Representative
1 month ago
Clarksville, Tennessee, United States CDE Lightband Full timeJob Title: Customer Service SpecialistCDE Lightband, the municipal power provider for the City of Clarksville, is seeking a highly skilled and customer-focused individual to join our Customer Service team.Job SummaryThe Customer Service Specialist will provide exceptional customer service to our electric and broadband customers, responding to inquiries,...
-
Customer Service Representative
1 month ago
Clarksville, Tennessee, United States CDE Lightband Full timeCustomer Service SpecialistCDE Lightband, the primary electricity provider for the City of Clarksville, is seeking a dynamic individual to join our Customer Service team. As a Customer Service Specialist, you will be responsible for providing assistance across various services, offering information on optional services, and engaging in sales activities.Key...
-
Customer Service Representative
4 weeks ago
Clarksville, Tennessee, United States Agero (MA) Full timeAbout AgeroAgero is a leading provider of digital driver assistance services, committed to rethinking the vehicle ownership experience through a powerful combination of passionate people and data-driven technology. Our mission is to safeguard drivers on the road, strengthen our clients' relationships with their drivers, and support the communities we live...
-
Healthcare Admissions Specialist
3 days ago
Clarksville, Tennessee, United States Signature HealthCARE Full timeAbout UsSignature HealthCARE of Clarksville is a 120-bed skilled nursing facility that prioritizes resident-centered care. Our mission is to revolutionize the healthcare industry through a culture of personalized spirituality and real quality of life initiatives.As a family-based organization, we offer integrated services across the continuum of care,...
-
Customer Experience Specialist
1 week ago
Clarksville, Tennessee, United States Joann Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales through product knowledge and innovative merchandising, and contributing to the overall sales and...
-
LPN/RN Home Healthcare Specialist
1 month ago
Clarksville, Tennessee, United States Maxim Healthcare Services Full timeJob Title: LPN/RN Home Healthcare SpecialistMaxim Healthcare Services is seeking skilled Licensed Practical Nurses (LPNs) to join our team in providing high-quality care to adult and pediatric patients in the comfort of their own homes.About UsWe have been making a difference in patients' lives across the nation for over 30 years. Our team of nurses,...
-
Healthcare Admissions Specialist
4 weeks ago
Clarksville, Tennessee, United States Signature HealthCARE Full timeAbout UsSignature HealthCARE of Clarksville is a 120-bed skilled nursing facility that prioritizes resident-centered care. Our mission is to revolutionize the healthcare industry through a culture of personalized spirituality, real quality of life initiatives, and a commitment to excellence.Our VisionWe strive to be a leader in the healthcare industry by...
-
Customer Care Specialist
2 weeks ago
Clarksville, Tennessee, United States Agero (MA) Full timeAbout AgeroAgero is a leading provider of digital driver assistance services, committed to rethinking the vehicle ownership experience through a powerful combination of passionate people and data-driven technology. Our mission is to safeguard drivers on the road, strengthen our clients' relationships with their drivers, and support the communities we live...
-
Pharmacist - Clinical Healthcare Services
3 days ago
Clarksville, Tennessee, United States Walgreens Full timeJob Description:As a Pharmacist at Walgreens, you will play a critical role in providing clinical healthcare services to patients. Your primary responsibility will be to provide pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions.You will offer preventive and clinical...
-
Healthcare Admissions Specialist
2 weeks ago
Clarksville, Tennessee, United States Signature HealthCARE Full timeAbout UsSignature HealthCARE of Clarksville is a 120-bed skilled nursing facility that prioritizes resident-centered care. Our mission is to revolutionize the healthcare industry through a culture of personalized spirituality, real quality of life initiatives, and a commitment to excellence.Our VisionWe strive to be a leader in the healthcare industry, known...
-
Clarksville, Tennessee, United States Maxim Healthcare Services Full timeJob SummaryWe are seeking a Registered Nurse (RN) to join our team at Maxim Healthcare Services. As a RN, you will be responsible for providing high-quality patient care and working collaboratively with our team to achieve excellent patient outcomes.ResponsibilitiesUtilize the nursing process to assess, plan, implement, and evaluate patient care.Collect,...
-
Healthcare Registrar
4 weeks ago
Clarksville, Tennessee, United States Tennova Healthcare - Clarksville Full timeJob SummaryWe are seeking a highly organized and detail-oriented Registrar to join our team at Tennova Healthcare - Clarksville. As a key member of our healthcare team, you will be responsible for registering patients in a timely and accurate manner, ensuring that all necessary information is collected and processed efficiently.Key ResponsibilitiesRegister...
-
Healthcare Registrar
1 month ago
Clarksville, Tennessee, United States Tennova Healthcare - Clarksville Full timeJob SummaryWe are seeking a highly organized and detail-oriented Registrar to join our team at Tennova Healthcare - Clarksville. As a key member of our healthcare team, you will be responsible for registering patients in a timely and accurate manner, ensuring that all necessary information is collected and processed efficiently.Key ResponsibilitiesRegister...
-
HVAC Service Specialist
1 week ago
Clarksville, Tennessee, United States One Hour Heating & Air Conditioning Full timeJob SummaryAs a HVAC Service Specialist at One Hour Heating & Air Conditioning, you will be responsible for performing service, repair, and maintenance on HVAC systems in residential and light commercial settings. Your duties will include determining the general condition of HVAC systems, troubleshooting malfunctions, and maintaining a neat work area.Key...
-
Senior Phlebotomy Specialist
4 days ago
Clarksville, Tennessee, United States Tennova Healthcare - Clarksville Full timeJob Summary:The Senior Phlebotomy Specialist is responsible for promoting good public relations for the department and Tennova Healthcare while maintaining patient/customer confidentiality. This role involves phlebotomy procedures, including collection of blood samples, blood cultures, and clerical duties of the department. The Specialist will assist...
-
LPN Private Duty Nurse
2 days ago
Clarksville, Tennessee, United States Maxim Healthcare Services Full timeMaxim Healthcare Services is seeking a skilled Licensed Practical Nurse (LPN) to provide high-quality care to pediatric patients in the comfort of their own homes in Clarksville, TN.As a Private Duty LPN, you will have the opportunity to work with a variety of patients, utilizing your nursing skills to assess, plan, implement, and evaluate patient care.Key...
-
CT Imaging Specialist
2 days ago
Clarksville, Tennessee, United States Tennova Healthcare - Clarksville Full timeAt Tennova Healthcare-Clarksville, we're seeking a skilled CT Imaging Specialist to join our team. As a CT Imaging Specialist, you'll play a vital role in providing quality care to our patients. Our CT Imaging Specialists enjoy a robust benefits package, including COMPETITIVE COMPENSATION, health insurance, 401k, flexible scheduling, 100%...
-
Nurse Care Specialist
1 week ago
Clarksville, Tennessee, United States Maxim Healthcare Services Full timeJob Title: Nurse Care SpecialistWe are seeking a compassionate and skilled Nurse Care Specialist to join our team at Maxim Healthcare Services. As a Nurse Care Specialist, you will provide high-quality patient care to individuals of all ages, from infants to geriatric patients, in the comfort of their own homes.Responsibilities:Utilize the nursing process to...
-
Sales and Customer Service Representative
1 week ago
Clarksville, Tennessee, United States Massage Envy Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.Key ResponsibilitiesProvide outstanding customer service and support to...
Healthcare Customer Service Specialist
2 months ago
Position Overview:
The Patient Service Representative serves as the welcoming presence at Tennessee Orthopaedic Alliance, being the initial point of contact for patients and their families. This role is crucial in establishing a positive atmosphere for patient visits by providing professional and compassionate assistance as patients arrive for their appointments.
Key Responsibilities:
- Deliver outstanding customer service and prioritize patient satisfaction to ensure each interaction is as positive as possible.
- Collaborate effectively with clinical staff and administrative colleagues to foster a cohesive and high-performing team environment.
- Confirm and update patient demographic information upon arrival.
- Manage insurance details, including scanning insurance cards and driver's licenses.
- Input referrals into the system and associate them with the correct case.
- Collect necessary payments, including copayments, coinsurances, deductibles, and outstanding balances.
- Prepare clinics for daily appointments and print relevant documentation.
- Create and maintain accurate records of patient appointments and encounters.
- Ensure timely and precise entry of all documentation.
- Schedule follow-up appointments as required.
Qualifications:
Successful candidates typically exhibit the following attributes:
- Patient-Centric Focus: Responds promptly and empathetically to patient needs, striving to exceed expectations and manage challenging situations with professionalism.
- Team Collaboration: Balances individual and team responsibilities, welcomes feedback, and contributes to a positive team spirit.
- Effective Communication: Communicates clearly and professionally, actively listens, and responds appropriately to inquiries.
- Problem-Solving Skills: Identifies and resolves issues efficiently, gathering and analyzing information to develop alternative solutions.
- Productivity Orientation: Meets or surpasses organizational productivity standards, completing tasks promptly and accurately.
- Technological Proficiency: Familiarity with Microsoft Office applications and experience with electronic health records is advantageous.
- Dependability: Consistently arrives on time and ensures responsibilities are managed in their absence.
- Experience: Previous experience in a healthcare or customer service setting is preferred but not mandatory.
- Education: A high school diploma is required; a bachelor's degree is preferred.
Work Environment:
The Tennessee Orthopaedic Alliance team is dedicated to creating a positive work atmosphere characterized by collaboration, job satisfaction, and engagement. Patient Service Representatives may work at the front desk of various clinics and may also serve as Greeters, guiding patients to their destinations. The clinics experience a high volume of patients, contributing to a fast-paced environment with moderate to loud noise levels.
Tennessee Orthopaedic Alliance is an equal opportunity employer and conducts necessary screenings and background checks on applicants who accept employment offers.
